My experience at this place was horrible. The salesman who helped me was very friendly, but the manager had a very bad attitude and arrogance. I would not recommend this car dealership to anyone.

I've had my 2016 Kia Soul for over eight (8) years now, and I've loved everything about it. She has been such a great car I couldn't imagine ever buying anything else. UNTIL...a few months ago she start to chug and stall, so I took her into the Regal Kia dealership here in Lakeland, FL. They did all kinds of repairs that were covered by recalls and the waranty, but she continued to have trouble, so after getting months of run-around from the dealership they told me that they needed to replace the engine (as it turns out this is a VERY common problem with Kia's), but they wouldn't be able to honor the warranty because I couldn't account for two oil changes that took place over four years ago. This is no exaggeration. I love my Soul, so I took impeccable care of her, but I did not have the receipts for two oil changes from four years ago so they denied my warranty claim. The dealership, just for your information, has the ability to override the decision by Kia, but chose not to do the right thing. I will never drive another Kia which is a shame because otherwise I've really enjoyed her. If you do get a Kia, please hold onto ALL of your maintenance records!!! You WILL need them. Do a Google search on all of the problems folks have had with the piston rings, the need to replace the engine, and Kia denying warrantee claims.

I own a Kia Soul 2016 has currently 62,000 miles ,purchased it with 23,000 miles on it.So far its been a fantastic car. No maintenance issues. Keep up with all the recommended maintenance and I'm sure your have a long time vehicle.