Most recent consumer reviews
Have a 2016 Dodge Grand Caravan where I have had to
Have a 2016 Dodge Grand Caravan where I have had to replace the window motor twice on the drivers side and now the right side. Have had problems with the door locks as well. Vehicle only has 39000 miles on it. Built in obsolescence is probably to blame. Plastic used in the parts become brittle and fail, causing expensive drepairs.
- Comfort 4.0
- Interior 2.0
- Performance 3.0
- Value 4.0
- Exterior 4.0
- Reliability 3.0
- Purchased a New car
- Used for Having fun
- Does not recommend this car
Amazingly reliable
I bought my 2016 Dodge Grand Caravan used in 2017. I’ve got 130,000 miles on it now and I’m still overall very pleased. This is my 4th Dodge/Chrysler minivan in the last 20+ years. I am kind of tired of driving a minivan but don’t know if I could give them up! This van has so many pros and very few cons. First, price is lower than other makes of minivans. Front and middle rows very comfortable on long trips. Good visibility from front and middle rows. I love that it has 2 separate glove boxes. Tons of cup holders! Adequate cargo area behind 3rd row seats. The stow and go feature is awesome. With second and third row seats folded down and hidden underneath the floor, you’ve got a huge open space to haul stuff. Almost like having a pickup truck except no one asks you to borrow it to move! Lol. It’s easy to get in and out of even if you have mobility problems. Drives and handles well. I don’t think we’ve ever had it in the shop. Never broken down on us. I’ve had this van since 2017 and no problems EVER until this summer. The radio quit working. We replaced it, and after a few weeks, the second one quit. Going to have it looked at soon. Also, the wipers have always worked poorly. Even after replacing them a few times with premium wipers, they still seem to “drag”, and are kind of “bumpy” is the only way I can describe it. My husband has to warn me before he turns them on, because they are so loud at first that they startle me very badly. Very irritating. When there’s a heavy rain they work fairly quietly and smoothly.
- Comfort 5.0
- Interior 5.0
- Performance 5.0
- Value 5.0
- Exterior 5.0
- Reliability 5.0
- Purchased a Used car
- Used for Transporting family
- Does recommend this car
Reimbursement denied despite recall letter
Good looking van,however, the rear electronic locks on both rear side doors failed within 4 months of each other and the Chrysler consumer center denied to pay the repair costs despite their recall letter saying they would consider reimbursement. Technicians taking the call were accusatory and discourteous. Repairs were $2200
- Comfort 5.0
- Interior 4.0
- Performance 4.0
- Value 4.0
- Exterior 4.0
- Reliability 4.0
- Purchased a New car
- Used for Transporting family
- Does recommend this car
