Most recent consumer reviews
I just realized my mother has a cushion on the seat of
I just realized my mother has a cushion on the seat of her 2021 Murano and a back cushion. I was in shock, I had to drive her car around town today running errands and tonight my back hurts so she realized we’re getting backaches because the Murano’s driver seat is so poorly engineered.
- Comfort 1.0
- Interior 1.0
- Performance 4.0
- Value 2.0
- Exterior 3.0
- Reliability 3.0
- Does not recommend this car
All Nissan cars should be equally treated!
I purchased my preowned 2017 Platinum Nissan Murano last year. It had about 25, 000 miles on it at the time. After putting on approximately 30,000 miles on it the paint (pearl white) started to peel off on three sections (left front, left rear, tailgate). I have no qualms about the performance of the car. I had the Harte Nissan dealership of Hartford, CT analyze the issue. They told me that the peeling of the paint was a factory error in mixing the primer and pearl white paint, however, since I purchased the car in 2023, the 3 year warranty had expired even though I purchased an additional extended premium care warranty that expires in 3/1/2028 or 102,276 miles for an extra $4000. Currently, I have 60,000 on it. Corporate Nissan told me the painting of the 3 sections would cost $8000 and that they would write out a check only to the Nissan dealership for $5000 and I would have to pay the remaining $3000. Plus there was no guarantee that the other panels would not peel as well. They only guaranteed the 3 parts they painted for life. I then looked up a class action suit where a court hearing occurred on December 19, 2019 and the proposed settlement was approved by the presiding court for owners of pearl white Nissan Rogues produced between January 11, 2013 and April 23, 2013. The court awarded on January 10, 2020 a pearl white delamination warranty extension dealer notification. Finally, why isn't the Nissan corporate world extending the warranty for Muranos as well?
- Comfort 5.0
- Interior 5.0
- Performance 5.0
- Value 5.0
- Exterior 1.0
- Reliability 5.0
- Purchased a Used car
- Used for Transporting family
- Does not recommend this car
Paint issue
I have an issue with paint peeling on my 2017 Murano, pearl white. Nissin won't help me out with this issue, not happy after learning there were similar problems with other models. This car has less than 40,000 miles on it. Anyone else having this problem?
- Comfort 4.0
- Interior 4.0
- Performance 4.0
- Value 4.0
- Exterior 3.0
- Reliability 4.0
- Purchased a Used car
- Used for Having fun
- Does recommend this car