Most recent consumer reviews
Toyota Tundra - cheap, two-piece OEM lug nuts
The Tundra has been a great truck. I currently have 162K miles, and it runs great. I maintain the vehicle exactly as per factory recommendations, and Toyota of Lancaster (CA) does all my maintenance. The only problem is the cheap two-piece OEM lug nuts that Toyota builds the truck with. The lug nuts appear to be nice, big, shiny, solid, heavy-duty lug nuts; however, they are actually comprised of a small, unattractive core (the actual lug nut) to which Toyota adds a nice big shiny-bright 'chrome' cheap sheet metal cover (the fake "heavy-duty" lug nut). At approx. 150K miles, the cheap sheet metal cover - having been beaten up by the Toyota Service Dept torque wrenches every 5K when I have the tire/wheels rotated - are battered at the corners and won't accept a standard socket. The Toyota of Lancaster (CA) Service Dept then told me that they could not rotate my wheels/tires because the "lug nuts are swollen" and they cannot remove/replace the lug nuts. When - in disbelief - I stated that I doubted that was the case and asked what could possibly cause lug nuts to "swell", the service rep told me (with a straight face) that sun, water, dirt, mileage, etc., all contribute to lug nut "swelling." I then stated that if my lug nuts are damaged, then Toyota's Service Dept and their careless use of impact wrenches are to blame as they are the only ones removing/replacing the wheels/tires. When I asked how much to replace the "swollen lug nuts", I was quoted "$492.50". I refused to pay that ridiculous sum and left the dealership. I then checked online and found that the OEM lug nuts that Toyota (along with Ford and Chevy) build their trucks with are the cheap, two-piece lug nuts that easily get beaten up by impact wrenches "battering" the corners. I found that I could purchase a new 'OEM' after-market set of the two-piece lug nuts online for around $31, but I decided to purchase a quality set of solid lug nuts for $105, along with a set of 'flip sockets' to use to wrench-off (using a breaker bar, and not an impact wrench) damaged nuts without rounding-off the corners. I removed (and retained, hopefully as evidence for a class action suit against Toyota and Toyota dealers) the battered OEM lug nuts and replaced them with the new solid, one-piece lug nuts and hand-torqued them to 97 ft-lbs. Think about it - Toyota sells millions of trucks and if they all end up with "swollen" lug nuts at around 150K miles (assuming wheel/tire rotations at 5K intervals), then Toyota and the Toyota dealers end up making millions of dollars by replacing a set of twenty cheap, two-piece lug nuts with another set of twenty cheap, two-piece lug nuts, at $492.50 a pop!!! So while my Tundra has otherwise been (and remains) a great truck, Toyota's use of cheap, two-piece junk OEM lug nuts combined with Toyota dealerships charging $492.50 to R&R the OEM set with another cheap OEM set, has left me pissed off at Toyota and Toyota of Lancaster (CA).
- Comfort 5.0
- Interior 5.0
- Performance 5.0
- Value 5.0
- Exterior 5.0
- Reliability 5.0
- Purchased a New car
- Used for Commuting
- Does recommend this car
Left me stranded
Bought it used with 37000 miles on it. Had about 6 months when it would not start after work left me stranded about 30 miles from home. Cost over $1000 to repair.
- Comfort 3.0
- Interior 4.0
- Performance 2.0
- Value 2.0
- Exterior 4.0
- Reliability 1.0
- Purchased a Used car
- Used for Commuting
- Does not recommend this car
Should have gotten out of my Ford sooner.
Only had this truck for a week but, I wish I would have bought one long ago. Great all around truck! Solid feel, gives me full confidence. The Toyota reputation also is a selling point. Happy with my purchase.
- Comfort 5.0
- Interior 4.0
- Performance 5.0
- Value 5.0
- Exterior 4.0
- Reliability 5.0
- Purchased a Used car
- Used for Commuting
- Does recommend this car