Most recent consumer reviews
This car is not comparable electronics wise to the other
This car is not comparable electronics wise to the other 2020 SUV brands. The vehicle’s seating is crowded. The third row is pointless as there is virtually no legroom, even for most children. It is not reliable. Almost immediately after purchasing the car, the rear passenger window stopped rolling up and of course the warranty would not cover fixing it. It cost over $1,000 to replace the seal and fix a small part to allow for the window to work properly. Two years after purchasing, a valve went pad and the engine wouldn’t start unless I slammed on the gas. That cost $300 to fix, and again, the warranty would not approve payment. The final straw with this vehicle is that 3 days after replacing the valve, my check engine light came on again and I was having the same issues with it starting. The only difference is that it also started to act like it wasn’t getting gas when I was driving or stopped at red lights. I was constantly having to rev the engine to make sure the car stayed on. I took it back to the dealership thinking the new valve must’ve been bad. The informed me that all 6 fuel injectors are bad and need to be replaced for $4000. Once again, the warranty is refusing to pay for the fuel injectors to be replaced. Why have a warranty that won’t pay for anything. All 6 fuel injectors going bad after only 2 years of the vehicles life is not normal maintenance. But Kia and their Warranty company claim it is. After reading these reviews, I’m not understanding how this vehicle has such a high rating. This SUV is not reliable and is a money pit. Stay away from Kia and their vehicles.
- Comfort 1.0
- Interior 3.0
- Performance 1.0
- Value 1.0
- Exterior 3.0
- Reliability 1.0
- Purchased a Used car
- Used for Commuting
- Does not recommend this car
Should have stayed with Toyota
Currently own a 2020 Kia Sorento. Drivers seat cover has already been replaced once after the side bolsters were worn out and now at 45,000, the replacement is worn out. Service department at KIA of Turnersville in New Jersey is typical, always trying to up sell and advise of repairs that are not necessary (i.e always saying rotors need resurfacing with brakes, despite enough pad being there, etc.). At 45,000 miles I now debate if this vehicle is going to last as noises are appearing in different areas and the materials inside appear inferior. Should have stayed with Toyota
- Comfort 4.0
- Interior 1.0
- Performance 4.0
- Value 2.0
- Exterior 3.0
- Reliability 3.0
- Purchased a New car
- Used for Transporting family
- Does not recommend this car
I am constantly suprised by this vehicle.
Professional Driver says ---amazing engine performance in the SX. V-6 able to tow 5000 lbs. Eight extra gears on the handle shifter. Super bonus for driving the mountains and beach. Fun, fast and responsive handling. Roomy enough to haul furniture and heavy items. Comfortable for everyone on long haul family trips. Dealer maintenance cost is the lowest that I have ever had on any vehicle. Not a jaw dropping looking SUV but the interior ammenties will make you forget about that.
- Comfort 5.0
- Interior 4.0
- Performance 5.0
- Value 5.0
- Exterior 4.0
- Reliability 5.0
- Purchased a New car
- Used for Transporting family
- Does recommend this car
