Most recent consumer reviews
Bought our Passport the first year of it's return in 2019
Bought our Passport the first year of it's return in 2019 with high hopes it would be like the passports of the 90's only better. Unfortunately, this vehicle hasn't panned out the way we hoped. The transmission in this thing is terrible, very clunking and the shift points are way off. Heading to the airport one time, I was accelerating on an on ramp and it was like the gears mated perfectly on the top of the teeth and locked up for a split second, thought for sure the trans was screwed. Cold morning shifts are also atrocious, very jerky for the first few minutes. Also, it gets confused what gear to be in when driving at low speeds. I've complained to Honda, they looked at it said it's fine, but if that is what fine is then for sure I won't be buying another one of these. The start/stop acts up at times and will leave you stuck at an intersection, the commands it gives to turn it back on don't do anything and you have to play with the gear selector to help it out. It's embarrassing when it happens, not to mentioned unsafe. Last, wheel size is too big, it does not take bumps well with the low profile tires. I've always had good luck with Hondas and maybe this one was just built on a Monday. 75k on it now, will be turning it over to my daughter in 2 more years, I'm sure she'll crash it at some point and put it out of it's misery.
- Comfort 3.0
- Interior 4.0
- Performance 3.0
- Value 3.0
- Exterior 4.0
- Reliability 3.0
- Does not recommend this car
A/C problem restricted it's use.
You need to keep checking the A/C and make sure it's blowing COLD air. We leased a new '19 in March and when we needed the A/C two months later it only blew hot air. The dealer said there wasn't enough refrigerant put in at the factory and added some. That worked for 3 summers (I think). We live up north and when we turned on the A/C this May (3 years later) it was only blowing hot air. Now the dealer says it's a compressor leak problem. We're looking at $2600 to get the A/C back on a car that was driven 25,000 miles in an area where A/C is needed less then half of the year. If I would have checked the A/C output temperature at the vents regularly (even in cooler weather), I might have caught it under warranty. Honda Customer Service would only look at the date we discovered it. My GMC Sierra will blow out 40deg air on a hot day. We plan to buy this Passport but I will check the A/C temp more often. Hopefully you don't have this problem. Save Share Reply Quote
- Comfort 4.0
- Interior 4.0
- Performance 3.0
- Value 3.0
- Exterior 5.0
- Reliability 4.0
- Purchased a New car
- Used for Commuting
- Does not recommend this car
Just had it two days - LOVE IT - more later
it's still brand new for me but I did extensive research online, so I knew what I was getting when I went to the dealer. I know after only 350 miles, Ima love it. More later!
- Comfort 5.0
- Interior 5.0
- Performance 5.0
- Value 4.0
- Exterior 4.0
- Reliability 5.0
- Purchased a Used car
- Used for Transporting family
- Does recommend this car
