Most recent consumer reviews
Do not purchase a Chevrolet Suburban
We purchased a 2017 Suburban LT new and it is the worst purchase we have ever made. I've driven Chevrolet vehicles for most of my life and based on this experience, I will never purchase again. This is the second Suburban that we have owned and probably should have walked away after the first one had a transmission failure. But, we didn't and stayed loyal to the brand and to the dealer who happens to our cousin. We have had multiple issues with the brake system, the coolant lines have had to be replaced, the thermostat failed and now the transmission has failed with 110k miles. Dealer offered to buy it back for $10.5k. We paid ~$65k. Just a horrible experience and a terrible outcome. Bottom line is that I cannot rely on this vehicle to safely and reliably transport my family. This is such a disappointment and this marks the end of ~30 years of loyalty to a brand and to a dealer that will do nothing to help us. I hope that at least one person reads this and makes a more informed decision about this product line.
- Comfort 2.0
- Interior 2.0
- Performance 1.0
- Value 1.0
- Exterior 1.0
- Reliability 1.0
- Purchased a New car
- Used for Transporting family
- Does not recommend this car
Don’t buy one!
I have been a Chevy and GM guy my whole life, probably originating with the 66 Nova my parent owned. I have owned 4 Silverados, and a 1991 Saturn SC. This 2017 Suburban is the last GM product I will ever own. I didn’t worry too much when the coolant lines began to leak and it took 3 trips to the dealer to repair under warranty. This was when the car had less than 24,000 miles. I thought it was a good car at that time. The AC condenser went bad at 83,000 miles, and it was so common that GM extended the warranty on cars, but mine was past the extension. The last straw is the transmission, which recently overheated because a plastic part on the thermostat failed, causing the temps to rise to 280 degrees. I had the part replaced, but have been told that the temperature may have ruined the torque converter. In researching the transmission issue I discovered that these problems are so common the there are YouTube videos going over the fixes. Like the countless others before me, I will be switching to Toyota the next time I Buy a truck or SUV.
- Comfort 5.0
- Interior 5.0
- Performance 4.0
- Value 2.0
- Exterior 4.0
- Reliability 1.0
- Purchased a New car
- Used for Transporting family
- Does not recommend this car
Horrible for your money
Trouble with dashboard, tire censor low pressure from chrome rims, hood paint faded, and a/c is broken...has a leak!! 63,000 miles on 2017 premiere Chevy Suburban... I will never purchase an 80,000 + Vehicle.... I thought the Chevy trucks could go at least 100,000 miles...but nope!!
- Comfort 4.0
- Interior 4.0
- Performance 4.0
- Value 1.0
- Exterior 4.0
- Reliability 1.0
- Purchased a New car
- Used for Transporting family
- Does not recommend this car
