Most recent consumer reviews
Lux car, tech in the dark ages
Luxurious car but the tech interface is a disaster (especially voice recognition, but also latency and general UI), and I bought the car only for the tech so I am disappointed.
- Comfort 5.0
- Interior 2.0
- Performance 4.0
- Value 4.0
- Exterior 5.0
- Reliability 5.0
- Purchased a New car
- Used for Transporting family
- Does recommend this car
You're paing $20K for stuff that doesn't work
Love the ride, performance, comfort, quietness. Dislike the complete lack of dealership support. Dislike the intermittent technology. Some of it actually dangerous to the owners, such as the Intelligent Cruise Control that will accelerate on it's own and much more dangerous brake hard on its own. Does Genesis know about it? Yes, they do. Will they fix it? Not so far. The other big issue I have is with the Infotainment System. Great feature if it worked all the time. It does not. Also Over The Air Updates...They never work. Mine got stuck and had to go to the dealer to fix. The next one (for GenesisPay) didn't work. Still doesn't. I understand now they are charging for OTA updates. $25/year for something that doesn't work. Not really a deal. So many features don't work or are intermittent it's a real shame. I'm 10 months in to my ownership and Genesis is buying mine back there are so many issues. My advice is to find a car manufacturer that spends a little more time on making the car right. After all, you paid for all those bells and whistles.
- Comfort 5.0
- Interior 5.0
- Performance 4.0
- Value 2.0
- Exterior 5.0
- Reliability 1.0
- Purchased a New car
- Used for Having fun
- Does not recommend this car
Great SUV
Bought a 3.5 six in May and it’s awesome. The driving assist has been a pleasant experience. Not one on every corner still a new kid on the block
- Comfort 4.0
- Interior 5.0
- Performance 4.0
- Value 4.0
- Exterior 5.0
- Reliability 4.0
- Purchased a Used car
- Used for Commuting
- Does recommend this car