Most recent consumer reviews
MY EXPERIENCE WITH THIS VEHICLE HAS BEEN EXCELLENT, NO
MY EXPERIENCE WITH THIS VEHICLE HAS BEEN EXCELLENT, NO BREAKDOWNS, SMOOTH RIDE, ECONOMIC ON GAS AND MAINTENANCE PARTS REALLY AFFORDABLE. NINE YEARS OF HAPPINESS SO FAR AND COUNTING !
- Comfort 5.0
- Interior 5.0
- Performance 5.0
- Value 5.0
- Exterior 5.0
- Reliability 5.0
- Purchased a Used car
- Used for Having fun
- Does recommend this car
Catastrophic engine failure and zero help from Kia.
Catastrophic engine failure and zero help from Kia. Multiple class action lawsuits against Kia, but no help for us. We paid 17K cash 18 months ago and now the care is worthless. My cousin experienced the same problem from a different Kia. The dealership recommended that I reset the check engine light, top it off with oil and immediately drive it to car max. This is the same level of integrity you can expect to receive from them.
- Comfort 3.0
- Interior 3.0
- Performance 1.0
- Value 1.0
- Exterior 4.0
- Reliability 1.0
- Purchased a Used car
- Used for Transporting family
- Does not recommend this car
I guess we were one of the lucky ones.
I guess we were one of the lucky ones. Our engine seized up and the dealership was no help. After several calls with Kia and another Kia dealership giving us the heads up that an update we had done qualified us for an engine replacement we were given one at no cost. It took 3 months of back and forth calls with corporate and finally a service manager at the dealership who was cooperative to get the car back. We immediately started researching other brands and traded the Sorento in for a Cherokee. Much nicer car and better reliability. More than likely wont buy another Kia.
- Comfort 3.0
- Interior 4.0
- Performance 3.0
- Value 3.0
- Exterior 3.0
- Reliability 1.0
- Does not recommend this car