Most recent consumer reviews
Lexus ES 300H 2022 Ultra luxury
I bought the ES 300H Ultra luxury in July 2022. I love the exterior and interior designs. The interior is spacious and comfortable. I had concern about the height of the seats, since I am 6 inches, but the seats are also vertically adjustable and I have never had my head bump into the sealing. So, f anyone is having an issue, they can consider looking for the pushing the knob upwards, without twisting it. I saw some people complain about the speakers online, but I have the Mark Levinsons, and I have no issues. It is advertised for 43-44 MPg, however I am getting 40.7 and I typically driver 1k miles per month. I know a couple of factors are at play, including my driving style. My main issue is that there is a noticeable lag with accelaration, esp on low speeds. I bought my car from Lexus of Tampa Bay at MSRP, and there was no issues with the purchase.
- Comfort 5.0
- Interior 5.0
- Performance 4.0
- Value 5.0
- Exterior 5.0
- Reliability 5.0
- Purchased a New car
- Used for Commuting
- Does recommend this car
Buyers Remorse
I recently bought this car at a Toyota dealership. I love the look of the car but what I don't love are the following: Only one cup holder, car seems sparse on headroom, feel like it would take nothing for my head to hit interior roof, especially if I put my hair in bun on top of my head. I am only 5 ft 5 inches tall. Seats feel sporty and sit low in the vehicle. If you are older, as I am, can be a slight struggle to raise up to standing position when exiting vehicle. Instumentation can be confusing and the computerized mouse is a huge pain in the neck to navigate and drive at same time. Still trying to figure out how to turn off guided navigation. Yes I can turn off voice, but when shut off car and start it up again shes right back guiding me to Where I went two weeks ago. Got an exclamation point inside a triangle on the dash just reccently so quick pulled out owners operating manual to see the the heck is up?? It said this warning symbol and mean one of like 5 things. Well crap that was no help, goes from tires need air to electrical problem to fuel injection. I've had the car less than a month so the book recommends taking it to dealer. I live in CT but bought car at Nashua, NH so going to dealer where purchased is a two hour drive. On my first maiden voyage home with my (new to me) vehicle I sustained at least 4 chips in the cars exterior silver paint. was spotless when I bought it and cant imagine how highway driving in good weather could have caused the paint chips. Overall I have buyers remorse right now. Good points of vehicle are safety features heated seats and steering wheel, engine performance and comfort ride and good stereo system. Miss my old Avalon's sun glass compartment just above the rear-view mirror as well as ample cup holders for at least two passengers.
- Comfort 3.0
- Interior 2.0
- Performance 4.0
- Value 3.0
- Exterior 4.0
- Reliability 4.0
- Purchased a Used car
- Used for Having fun
- Does not recommend this car
Love the Car - NOT THE DEALER!
I owned a 2017 RC F Sport, my first Lexus and totally love the Lexus brand. I’m a big guy and just didn’t have the room I wanted 😥. I did my research and decided I wanted the 2019-2020 ES 350. I really wanted to buy from a local Lexus dealer, there were 2 near me. Their web site has an option to let you know what your trade is worth. I was satisfied with what they quoted me for my trade, when I got to the dealership they offered me $6000 LESS for my RC F Sport on the trade in. They spent 10 minutes telling me what was wrong with my trade. My RC was as close to perfect as there is. They insulted my intelligence- I will NEVER go to a Lexus dealership in this area again. I bought my RC from a Lexus dealer 200 miles from where I live- they treated me like a CUSTOMER! I ended up buying a 2019 ES 350 from a NON LEXUS DEALER. They wanted my business and gave me a good deal for both of us. I love my ES 350 and both of my Lexus vehicles - BUT I will NEVER buy from the dealer that treated me with their bait and switch insulting attitude!
- Comfort 5.0
- Interior 4.0
- Performance 4.0
- Value 4.0
- Exterior 4.0
- Reliability 4.0
- Purchased a Used car
- Used for Having fun
- Does recommend this car