Most recent consumer reviews
I purchased a certified pre-owned 2019 Honda CR-V from
I purchased a certified pre-owned 2019 Honda CR-V from the Honda dealership in Fairfield, CA, on October 15, 2022. On April 27, 2023, the vehicle broke down due to a major computer failure (ECM/PCM malfunction) and was towed to the Fairfield dealership, where it remained until May 2, 2023. The part was replaced, and the car was returned to me in working condition. However, on June 15, 2024, the exact same issue occurred again. This time, I had the car towed to the Honda dealership in Vallejo, CA, where it sat for approximately 54 days while the part was allegedly on backorder. After researching the California Lemon Law, I contacted Honda Corporate to initiate a buyback, as my vehicle clearly qualifies as a lemon. My case has now been open for nearly a year with no resolution. I continue to receive generic emails stating that my case is "under review," and it is extremely difficult to speak with anyone by phone. When I do get a callback—often several days later—I’m met with the same vague, scripted response. Most recently, on March 31, 2025, my car broke down again with the same recurring issue. It was towed back to the Vallejo dealership, where they cleaned the throttle body, performed some resets, and returned the car to me on April 15, 2025. It’s working—for now. I am beyond frustrated with Honda’s lack of accountability and resolution. I have meticulously maintained my car and have all service records, including documentation of the previous computer-related failures. This situation has had a serious impact on my daily life. I now avoid driving the car unless absolutely necessary, primarily just to and from work. I’ve even missed days at work due to these repeated breakdowns. Long story short: Do not buy a 2019 Honda CR-V. My experience dealing with Honda—from the dealerships to corporate—has been nothing short of a nightmare.
- Comfort 3.0
- Interior 3.0
- Performance 1.0
- Value 1.0
- Exterior 3.0
- Reliability 1.0
- Purchased a Used car
- Used for Commuting
- Does not recommend this car
I’ve owned some Honda accords over the years and they’ve
I’ve owned some Honda accords over the years and they’ve been pretty reliable. Seems like those days are gone. Honda is having a ton of issues with the 1.5t engine, just search head gaskets and fuel injectors on google with this engine and you’ll see it’s a problem which makes the crv no longer a reliable vehicle. I had both the head gasket and fuel injectors replaced on my crv. The CPO warranty covered the head gasket but not the fuel injectors because it’s not a part of the power train I guess? Honda Canada would not even help out with the injectors. If I could do it over again I’d avoid a 1.5t Honda vehicle, and probably Honda all together at this point until they get their act together and focus on reliability again.
- Comfort 2.0
- Interior 3.0
- Performance 3.0
- Value 2.0
- Exterior 3.0
- Reliability 1.0
- Purchased a Used car
- Used for Transporting family
- Does not recommend this car
I both my Crv Honda made 2019 it was June 2020 I started
I both my Crv Honda made 2019 it was June 2020 I started driving it from concord ca dealer after 2 years the tire needs to replaced new one break also replaced wifer replaced 2x.
- Comfort 3.0
- Interior 3.0
- Performance 3.0
- Value 4.0
- Exterior 4.0
- Reliability 3.0
- Purchased a Used car
- Used for Transporting family
- Does recommend this car
