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AutoNation Volvo Cars San Jose

(673 reviews)
Visit AutoNation Volvo Cars San Jose
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
2023 state dealer award
View 2 awards
2023 state dealer award
2023 consumer dealer award
New (888) 832-2530 (888) 832-2530
Used (855) 212-2705 (855) 212-2705
Service (877) 492-3745 (877) 492-3745

Reviews

(673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Volvo Cars San Jose from DealerRater.

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I had a wonderful experience here buying my new Volvo XC

I had a wonderful experience here buying my new Volvo XC 90. Malakai was very knowledgeable about the car and very patient with all my questions. Mohammad also helped us - he was very knowledgeable and very kind to me and my family. Even after I bought my car, he helped me figure out some car functions that I had trouble with. The whole process of buying the car was stress-free. The customer service here is top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

The sales experience with dealer, Yoon was excellent.

The sales experience with dealer, Yoon was excellent. I got good advice and best deal, I think. Yoon's follow up service was also great. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

The sales experience with dealer, Yoon was excellent.

The sales experience with dealer, Yoon was excellent. I got good advice and best deal, I think. Yoon's follow up service was also great. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

Really great experience with getting my Volvo looked at.

Really great experience with getting my Volvo looked at. I was seeing a bunch of errors on my display about the cameras, active headlamp, and warning systems not working and brought it in for inspection/repair. The service rep (Minh) was super super helpful and knowledgeable. He found the Tech Journal relating to the issues I was having, and was very persistent resetting the ADSM module(s) until they completed, then ensured everything was functioning back to normal. He also was very patient with me when setting up my Uber ride to pick up my car (text message was not showing up, so he kept re-trying and also sending test messages from his phone to troubleshoot)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

David, the service advisor, provided exceptional and

David, the service advisor, provided exceptional and friendly service. He kept me updated on my car's status throughout the process and addressed all my concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Zane, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Outstanding and reliable service performed with knowledge

Outstanding and reliable service performed with knowledge and competence. Provided excellent communication and a clear analysis of needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Great no hassle or pressure experience viewing and test

Great no hassle or pressure experience viewing and test driving different vehicles. Knowledgeable and helpful salespeople.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Dealer response

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Excellent service with great pricing.

Excellent service with great pricing. Malakai went out of his way to help us locate our ideal car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Me and my significant other recently bought a new vehicle

Me and my significant other recently bought a new vehicle from Auto nation in San Jose. Their team was extremely friendly and helpful! They had us in and out in just a couple of hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Isaac, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

A super helpful.

A super helpful. Very knowledgeable. clean showroom. They had many car choices with lots of options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!