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AutoNation Volvo Cars San Jose

(686 reviews)
Visit AutoNation Volvo Cars San Jose
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
2023 state dealer award
View 2 awards
2023 state dealer award
2023 consumer dealer award
New (888) 832-2530 (888) 832-2530
Used (855) 212-2705 (855) 212-2705
Service (877) 492-3745 (877) 492-3745

Reviews

(686 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Volvo Cars San Jose from DealerRater.

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Friendly and good service.

Friendly and good service. Always listens to the customer's perspective and suggests good direction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

Duy was a careful, conscientious and friendly

Duy was a careful, conscientious and friendly salesperson. I would return AutoNation Volvo San Jose.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

I’ve always brought my car here for servicing.

I’ve always brought my car here for servicing. Advisors are helpful and knowledgeable. I know when my car is done that it will run well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

after having a horrible experience with my first lease at

after having a horrible experience with my first lease at a different Volvo Dealer, I was really considering go else where like a different brand, however I got a phone call from Aslam on a Sat afternoon, by Tuesday evening we had already negotiated a perfect deal, a deal that made extremely happy, I came over on a very busy evening to close the deal and everyone was very kind to me, I'm now a very happy and proud owner of a 2024 C40 Recharge Plus, beautiful color, every I go people loves it, thank you Auto Nation San Jose.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Minh Dang is a great man.

Minh Dang is a great man. He took care of my car and made sure I got it back as soon as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Volvo Cars San Jose! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Excellent customer service.

Excellent customer service. Laura helped us along the way, patiently answering several questions via emails, calls and in person chats.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

After bad experiences with Larry (Salesperson) and

After bad experiences with Larry (Salesperson) and another Service Tech Rep (who doesn’t work at Volvo AutoNation San Jose anymore), I was pleasantly surprised and impressed by Dan’s professionalism and courtesy towards my concerns, my car, and myself. Volvo AutoNation San Jose needs more people like Dan to provide excellent customer service and quick responses to resolve customer concerns. I genuinely thought I would have to visit another Volvo AutoNation, but Dan restored my confidence in this location. Thank you Dan and the Service Technicians for doing an exemplary job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Anuroop, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

EXCELLENT WITH CLEAR COMMUNICATION.

EXCELLENT WITH CLEAR COMMUNICATION. I HIGHLY RECOMMEND KMIR AT VOLVO AUTONATION. It is with great confidence, trust and dedication to detail that my Volvo S60 will take me many more miles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Stacy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Bought a used car 4/2/2024, the next day the car didn't

Bought a used car 4/2/2024, the next day the car didn't start, they tried to tell me to just buy a new battery, after going back and forth with them all day they finally agreed to tow my car, it's now 4/10/2024 and I still haven't heard from them in regards to my car. On top of that I was there from 11:45-6:30.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mayya, we regret to hear that your recent experience was anything less than exceptional. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (408) 758-5501 to discuss what we can do to help.

 The San Jose team is well organized in providing the

 The San Jose team is well organized in providing the detail, helping and guiding through the entire process! Awesome team!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Remi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!