Reviews
Five stars!
Five stars! Toyota of New Bern is the best! Great service, fair prices, and friendly staff. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the fantastic review! We're delighted to hear that our service, competitive prices, and team at Toyota of New Bern met your expectations. We appreciate the recommendation!
I’ve always loved Toyota of New Bern.
I’ve always loved Toyota of New Bern. The people are so very friendly, the building is very clean, and the people always look out for you. I went in for my past due oil change due to having to make so many trips to Chapel Hill for cancer treatment. They made me aware of several other things that needed attention. After our conversation of the issues they took care of them right then. I’m not much of a people person but Toyota is just perfect for me- obviously- I’ve been with them for over five years now. Oh- we always get a Christmas card from our sales guy every year that he personally signs. It’s the little things that make this place so great to me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jody, thank you for sharing your experience with Toyota of New Bern! We're glad to hear that our team continues to provide the friendly and attentive service you've come to expect over the years. We appreciate your loyalty and look forward to serving you in the future!
Walked in to get an oil change for my GR Corolla and was
Walked in to get an oil change for my GR Corolla and was received really well. The mechanics kept me updated and well informed.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Toni, we're glad to hear you had a positive experience with our team at Toyota of New Bern. Keeping you informed is important to us—thanks for sharing your feedback!
This is a top rated service center headed by Scott.
This is a top rated service center headed by Scott. They are very professional in the manner they will access your problem & get things done. I would highly recommend them to handle your service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ken, thank you for recommending our service center at Toyota of New Bern! We're delighted to hear that Scott and the team provided professional assistance. We look forward to assisting you again in the future!
Alex was awesome it is the 2nd car/truck we leased from
Alex was awesome it is the 2nd car/truck we leased from him.Toyota of New Bern is the place to go for car/truck shopping needs
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vinn, we're delighted to hear that Alex provided you with another great leasing experience at Toyota of New Bern! Thanks for choosing us again for your vehicle needs. Enjoy the ride!
Toyota of New Bern is the ONLY place I take our vehicles
Toyota of New Bern is the ONLY place I take our vehicles for maintenance. Excellent customer service is the norm not the exception.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steven, we're delighted to be your go-to for vehicle maintenance at Toyota of New Bern! Thank you for recognizing our commitment to excellent customer service.
New Bern Toyota has given me prompt, professional,
New Bern Toyota has given me prompt, professional, friendly service both times I have been there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cathy, your kind review warms our hearts! Thank you from the Toyota of New Bern Team.
Had my 2019 Toyota Tacoma service at Toyota New Bern
Had my 2019 Toyota Tacoma service at Toyota New Bern yesterday. Amanda was very thorough, friendly, and professional. Tires were rotated and had complete fuel system service done. Great service, fair price, and timely. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for recommending Toyota of New Bern, Doug! We're happy to hear that Amanda provided thorough and professional service during your visit and we look forward to keeping your 2019 Tacoma in prime condition for miles to come.
Easily arranged appointments, Trusted service and Fair
Easily arranged appointments, Trusted service and Fair pricing since I established business in 2019. I remain very satisfied with Toyota New Bern.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sudan, we're delighted to hear that you've had a consistently positive experience with us at Toyota of New Bern since 2019. Thank you for your continued trust and support!
It’s always a great experience when I attend Toyota and
It’s always a great experience when I attend Toyota and I’m always satisfied when the work is done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for reviewing Toyota of New Bern! It was so kind of you to share your experience, Alex.