Reviews
Excellent service at the Toyota Collision Center.
Excellent service at the Toyota Collision Center. Updated as necessary and vehicle was ready for pickup at promised time. Nicely done!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dennis, we're glad to hear you had an excellent experience with our Toyota of New Bern Collision Center. Thanks for the positive feedback!
Always a great experience when I take my vehicles to get
Always a great experience when I take my vehicles to get serviced. Friendly staff, & techs very knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Derek, we're delighted to hear that you consistently have a great experience with our team at Toyota of New Bern. Thanks for the kind words and continued trust!
I really enjoyed the service I received.
I really enjoyed the service I received. Micheal was very nice and patient with me. He was concerned about my needs and he explained things to me when I told him I didn’t understand.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Monica, we're delighted to hear that Micheal provided such attentive service at Toyota of New Bern. Thanks for sharing your positive experience!
My history with Toyota of New Bern will tell you how I
My history with Toyota of New Bern will tell you how I feel about them. I have purchased three Corollas from them. All inspections and preventative maintenance ha s been performed there . Repairs? Haven’t been any. That’s how good the Corolla is. And Mike, the service advisor for the latest service, continued the fine tradition of professional customer service. They have earned something I do not give easily-my trust.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Martin, we're delighted to hear about your ongoing trust and positive experiences with Toyota of New Bern. It's great to know that Mike and our team have consistently provided excellent service for you! Thanks for being a loyal customer, we look forward to seeing you next time!
It was great Ms Amber was very professional and
It was great Ms Amber was very professional and welcoming. I look forward to returning.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joseph, thanks for giving a shoutout to Amber! We look forward to seeing you again at Toyota of New Bern.
The experience was good.
The experience was good. The wait was a little over an hour. I came into toyota of new bern and after they were finished servicing my truck I had found out they messed up a corner of window tint that I had got done professionally so they said to bring it in and we will fix it for free. So I'm going to the dealership this Wednesday morning to have it fixed. Other than that, they do pretty good usually everytime I go there. So with my experience I am happy to get my service done there.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nathan, thanks for sharing your experience. We're glad to hear that Toyota of New Bern is addressing the window tint issue and typically provides good service. We appreciate your patience and understanding and look forward to making things right on Wednesday!
Experience was excellent.
Experience was excellent. Amber was great. I appreciate their attention to details. I highly recommend the dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeffrey, we're delighted to hear you had an excellent experience with Amber and the team at Toyota of New Bern. Thanks for recommending us!
Mike was very courteous and attentive with me.
Mike was very courteous and attentive with me...explained my inspection process the costs and the options available to me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nina, we're delighted to hear that Mike provided you with attentive and courteous service at Toyota of New Bern. Thanks for sharing your positive experience!
Excellent customer service from Jason Towers, and the
Excellent customer service from Jason Towers, and the finance officer. Will recommend everyone to go to Toyota of New Bern.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Patricia, thank you for recommending Toyota of New Bern! We're glad to hear Jason and our finance officer provided excellent service.
This is my second time having the pleasure of working
This is my second time having the pleasure of working with Ms. Amber Frasier and each time she was welcoming, professional, and proficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jacqueline, we're delighted to hear that our team provided you with such excellent service at Toyota of New Bern once again! Thank you for your continued trust and support!