Reviews
Write a reviewBest in Class
My experience at this dealership has always been top notch. I’ve been servicing my vehicles here for years and the entire team has always been consistently good.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your review! We pride ourselves on providing excellent customer service to our clients and look forward to having the opportunity to serve you in the future. Please "Like" us on FaceBook or follow us @WarrenHenryAuto on Instagram to stay current with all the Warren Henry Auto happenings.
Too many disappointing experiences here.
We’ve used this dealership three times and every time there has been an issue. The very first time we used them, we left a review online and the service technician had the audacity to email my husband to criticize me and my review. The second time we went, we had to have a key programmed. We were not told that the emergency key (shank) was not cut and that in order to have it cut we would have to send the key to the UK for who knows how long. This third and probably last time - our check engine light is on. Took the car, I believe it was Christian who informed us that the only issue was the need to update the software- to the tune of $300. A day later, the check engine light is back on. What a pain. So did we really need to spend the $300 for something that clearly didn’t correct the problem?? Now we have to drive back to Miami from Parkland, probably be without a car bc they apparently have no loaner cars. We are not pleased whatsoever.
- Customer service 3.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Servicing my car at Jaquar North Dade is a 10
I was provided w a loaner, everyone from service to pickup was wonderful, polite & Professional. My car was returned impeccable. It was a wonderful experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Lori for taking the time to share your review! We pride ourselves on providing excellent customer service to our clients and look forward to having the opportunity to serve you in the future. Please "Like" us on FaceBook or follow us @WarrenHenryAuto on Instagram to stay current with all the Warren Henry Auto happenings.
I want you to know how much I appreciate the excel
I want you to know how much I appreciate the excellent service you provided. Your attention to detail, great communication skills, and ready smile made the experience even better than I expected
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your review! We pride ourselves on providing excellent customer service to our clients and look forward to having the opportunity to serve you in the future. Please "Like" us on FaceBook or follow us @WarrenHenryAuto on Instagram to stay current with all the Warren Henry Auto happenings.
Great Customer Service
Always a pleasure to come here . Quick and always a solution for any issue. I will be keep coming back . My service advisor Marcos, always look up for the best for the car and my wallet
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your review about your experience with Marcos! We pride ourselves on providing excellent customer service to our clients and look forward to having the opportunity to serve you in the future. Please "Like" us on FaceBook or follow us @WarrenHenryAuto on Instagram to stay current with all the Warren Henry Auto happenings.
Went to get my tire fixed
Excellent service, very professional I went in for service without an appointment, the service guy took me right in without a problem and was very nice. I thought I was going to be there for hours but it was very quick, I was out of there in no time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your review! We pride ourselves on providing excellent customer service to our clients and look forward to having the opportunity to serve you in the future. Please "Like" us on FaceBook or follow us @WarrenHenryAuto on Instagram to stay current with all the Warren Henry Auto happenings.
Professional and friendly environment from start
First class reception and service. Highly recommend this dealer if you want your repairs and service done the right way. No gimmicks, no nonsense. Try them
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your review! We pride ourselves on providing excellent customer service to our clients and look forward to having the opportunity to serve you in the future. Please "Like" us on FaceBook or follow us @WarrenHenryAuto on Instagram to stay current with all the Warren Henry Auto happenings.
Great service
Always on time and very respectful. I wish they had more cars to trade my lease. Unfortunately I may change brand just for that .
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service department and technicians running a scam
They overcharged me for service I did not need. And told me I had to get a $1,500 dollar part that my car did not need. I went to a different dealership and they said there was nothing wrong with the part that the told me that I had to get. I know that my annual service should not have been $1,450.00 when the car only have 30 k miles and I only drive it 5 month out of the year . I just purchased a 2022 New one and I’m having regrets and this is my 16th Range Rover.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We apologize if your visit did not go as planned. We would like to hear more about your experience, please send us an email at social@warrenhenryauto.com so we could further address the issue. Thank you so much!
Warren Henry Land Rover service
Marcos is the best! Always goes above and beyond to make sure we are satisfied with the service in our vehicle. I highly recommend Wareen Henry.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for visiting our new Warren Henry Auto dealership in Sole Mia. It was a pleasure to assist you. Thank you for the five stars!