Reviews
Write a reviewThank you Marcos!
Always a great service ! Marcos Hernandez - my service advisor for many years now always goes out of his way to take care of whatever my car needs down to the smallest details! M. Sullivan
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service for Jaguar
Wonderful experience with Marcus. Easy check in loner car provided Very Quick…had my car back with in 24 hrs. Couldn’t ask for better service!! Complimentary car was was a bonus!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Overall experience and customer service skills
Excellent product knowledge. Super customer service skills. Beautiful facilities. Overall excellent experience. Our family has purchased numerous vehicles from Warren Henry Jaguar Land Rover. They always raise the bar when it comes to customer satisfaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carlos and team five star!
Carlos and team five star! If you want a top notch experience this is your team! Great service, attention to detail, and overall customer awareness.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service !
Last minute appointment and very long drive to get some minor issues with our F-Pace looked at. Oscar De La Puente was my service advisor and he and team were able to identify the source of the issues in just a few hours so that I could get back on the road. I would recommend Oscar and team to anyone looking to get their Jag looked at in the greater Miami area. Great service, professional, efficient! Exactly what you should expect from a Jag dealer - the best service possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service review
I came with out appt , I had kind of emergency issue , they accommodate me Marcos was excellent , very profesional young guy. Highly recommend , bilingual Super nice guy!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rudy was great
Great service and very quick turn around time for getting the part and car fixed. Accommodated me and getting me a ride to my office.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service at Land Rover North Dade
I did not see the option to put 100 stars, as my experience at Land Rover North Dade with Rodney was excellent. Rodney's service was impeccable. The problem was resolved, Rodney always kept me up to date on my car situation, he was very attentive, helpful and patient. Highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Long wait times
Took the car for tire patch and rotation of tires and it took more than 4 hours And I was told I would get the car washed but it was never washed
- Customer service 3.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We apologize for the inconvenience this may have caused. Thank you for taking the time to let us know how we may improve our processes to better serve you. Thank you for visiting us!
Oscar Restrepo and Rudy are the BEST!!
Oscar and Rudy are exceptional and an asset to The dealership. Oscar took the time to call me and make sure that the car that I was interested in was there and ready to be test driven. His kindness, patience and service acumen are outstanding. He is a consummate professional and first class in every respect. Rudy’s attention to detail and follow-up were top notch. Two of the best professionals we have had the pleasure of working with. Thank you so much Oscar and Rudy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for visiting us! We're thrilled to hear about your experience! It was a pleasure to assist you! Thank you for the five stars!