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Hendrick Honda Hickory

(1,569 reviews)
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2017 consumer dealer award

Reviews

(1,569 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Honda Hickory from DealerRater.

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Very Pleased With Hendrick Honda

I scheduled my routine oil change. The service adviser that helped me was Hector Lopez. Hector was super friendly from the first moment. He made sure to even pull my car right to the door since it had begun to rain. He was exceptional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Hendrick Honda of Hickory and Darryl Watson

Darryl Watson always makes a strong effort to get me in .....get it done and out with a smile ......job well done ! Thomas Kern

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best service department ever!

Hendrick Honda of Hickory alway provide top notch customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Place to Buy a Car!

We just purchased our second Odyssey from Hendrick Honda Hickory, this time it is new. Our experience buying used was SO nice and the excellent service we received each time we brought the car in for regular maintenance just made the return here a MUST. And, we are not disappointed. Mark Buchanan and Mel Tuttle made sure that we got the best deal available and answered all of our questions. We were able to drive away with the car we wanted the same day! I will and have recommended Hendrick Honda Hickory to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience - Again!

We just purchased our second Odyssey from Hendrick Honda Hickory, this time it is new. Our experience buying used was SO nice and the excellent service we received each time we brought the car in for regular maintenance just made the return here a MUST. And, we are not disappointed. Mark Buchanan and Mel Tuttle made sure that we got the best deal available and answered all of our questions. We were able to drive away with the car we wanted the same day! I will and have recommended Hendrick Honda Hickory to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Service

Honda of Hickory always takes great care of my CR-V. I come in for my regular scheduled maintenance on a consistent basis and I have never had nothing but pleasant service! A very special thank you to Hector Lopez for going above and beyond!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent Dealership

This is the second new vehicle we have purchased from Hendrick Honda Hickory the the last 5 years. Even though we live over an hour away will be back. Matt Pennel has been our sales person both times and we could have been treated no better. No pressure dealership, we have enjoyed dealing with everyone there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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100%satisfaction

purchase of a new car, Robert was wonderful in finding the right car, friendly staff, clean facility, very satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service Department

Had a problem on the road with my Accord and drove straight to the dealership. Arrived without an appointment and was helped right away by Steven Gouge. He got me in right away and the technicians quickly diagnosed the problem. I've been taking my cars to Hendricks Honda of Hickory for years and they always do the job quickly and at reasonable rates. Exceptional Service that just keeps getting better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My experience at Hendrick Honda

Michael Heckelman was very polite and kept me updated with the progress of the service being preformed on my Pilot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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