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Steve White Motors

(273 reviews)
Visit Steve White Motors
Sales hours: 9:00am to 7:30pm
Service hours: 9:00am to 7:30pm
View all hours
Sales Service
Monday 9:00am–7:30pm 9:00am–7:30pm
Tuesday 9:00am–7:30pm 9:00am–7:30pm
Wednesday 9:00am–7:30pm 9:00am–7:30pm
Thursday 9:00am–7:30pm 9:00am–7:30pm
Friday 9:00am–7:30pm 9:00am–7:30pm
Saturday 9:00am–6:00pm 9:00am–6:00pm
Sunday Closed Closed
New (828) 615-6145 (828) 615-6145
Used (828) 615-8972 (828) 615-8972
Service (877) 878-2494 (877) 878-2494

Reviews

(273 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve White Motors from DealerRater.

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5 stars

Steve White Motors is great! We will continue buying vehicles from them and getting our service work done as well. Love they are family owned.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Greta experience!

Bought my Jeep Grand Cherokee from here! Easy experience! Was out of the dealership in twenty minutes since they had paperwork ready before hand so it was seem less.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We love Steve White Motors

We bought 4 Jeeps at Steve White, and we have always had an excellent experience!!Everyone is very professional and friendly. We also have our service done there as well and always have a wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jeep compass

They take care of me every time something happens to my car. Whether that is me backing to to a school bus it and objects hitting it on the interstate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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What a great place to buy and finance my Jeep

A refined process for buying cars. Easy to contact and answered all questions about how the process works. Mostly just the fact that they do not FEES! Thanks for the Jeep 4xE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Looking for a challenger. V8 automatic rear wheel

The test drive and the purchase was very delightful. Best experience I’ve ever had with making a vehicle purchase. No hassle from the dealer at all no pressure. Was a great deal and experience all the way through.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Parts and Service

They are super nice and super to work with on everything. I will not take my vehicle anywhere else. Easy to get parts and service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Dealership!

Great People and Great service! We love doing business with Steve White Motors! I purchased my Wagoneer from there in November of 2022! Always a pleaser

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2017 Pacifica needed a head gasket replaced.

2017 Pacifica needed a head gasket replaced. We were charged 24 hours for labor. Their labor estimate provided to the warrant company was 15.3 hrs. The warranty company approved 11 hours based on the Mitchell's Pro Demand Labor Manual. When asked for justification of the excessive cost, we were told by Wayne Wilson, Jr., the Service Manager, that the 15.3 hours was to take the engine apart, not to put it back together. The car was dropped of on August 10th and finally ready to be picked up on September 7th. The made several claims that delays were due to the warrant company but it wasn't until August 29th that they provided the warranty company with the information required to authorize the claim. This was by FAR our WORST customer service experience EVER. AVOID STEVE WHITE MOTORS AT ALL COST!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing Experience

Rick was great to work with. He was very thorough with providing details on our Jeep and knowledgeable about all the ins and outs of the Gladiator. Nothing high pressure about our experience. Friendly folks that welcomed us in like family. Will refer our friends and family and would definitely NOT WASTE our time and will shop here FIRST in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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