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1st Class Auto Sales Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (32 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (32 reviews)

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Several years ago, I sold a car to 1st Class auto as a

Several years ago, I sold a car to 1st Class auto as a junked car. Within hours, the so-called dealer advised the car with grossly misleading information regarding the number of owners, mileage, etc. I felt for the would be owner, because the vehicle had major, expensive issues, including a transition and motor leakage. The reason the car had low mileage is because it had been parked in the same spot for more than 5 years. Do not buy from this dealership. If you do, you will most likely regret your purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Act on your own risk!!!!

They sold me a lemon. The bolt in the harmonic balancer was loose, the side paneling came off, the body had rust damage, the gas tank had rust damage, gas was leaking, power steering was leaking, oil was leaking, the door handle was broken, the tires were worn, sun roof seal was broken, no emergency brakes, cv axle needed to be replaced, bad sway bar links, sway bar rusted, automatic trunk door inoperable, main drive belt worn from bad tensioner pulley, bad mass air flow sensor, bad thermostat, bad U joints, bad fuel pump, bad ignition coil,coils, bad throttle body and bad TPS. I spent what the vehicle cost on repairs.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent transaction, very happy with my 2004 Mercury

Excellent transaction, very happy with my 2004 Mercury Grand Marquis. Marty was great to deal with. Recommended dealership. A+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The owner was very helpful. Trying to by a truck as a...

The owner was very helpful. Trying to by a truck as a gift and being discreet. I found what I wanted and the 3 minor things I seen were fixed on sight. No problems and the gift was loved by the recipient. Thanks Marty and crew.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Volvo

Excellent customer service. I would recommend to everyone In the future id woukd buy my next car there. Very friendly people who arent pushy who dont hound you like other salespeople.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lil Confusing . . . But we appreciate the 5 Star Rating Non-The-Less . . . Have a Great day !!

2007 Forrester

I was told this car passed PA inspections and was in perfect condition according to Salesman Bob L. The test drive ran fine. 200 miles later rear wheels locked up. The entire rear braking system had to be replaced at a cost of $700. I contacted this dealer about the problem and was ignored. They do not stand behind what they sell. Stay away from any deal with theses folks.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Reeled in by dishonesty, car dangerous

Don't go to this dealer. We came wanting to buy an older convertible to drive to New England and back home to Missouri. After a lot of online shopping, we chose to come here because we were promised a price under $4000 for an '05 Saab. I had told Bob, the salesman, that I had other options in the mid-$3000s range. He said his boss had listened to our taped conversation (probably illegal, but Bob was probably lying) and that the boss said he'd sell it in the $3000s. It was rough (front cowl busted up, repainted with spray paint, non-working fog lights painted over--among many other flaws), and then Bob denied saying his boss had agreed to sell it under $4000. He also said that it had passed Pennsylvania state inspection, but when we found serious sidewall splits on two tires, he said their inspector passed the car on their word that they'd replace them (also probably illegal), but that they forgot to replace them. I have little doubt that he's have let us drive off on dangerous tires if we hadn't noticed. The new asking price was $4500, just slightly below the advertised price. Despite traveling almost two hours out of our way by train and Uber, we walked away. Also, the back two-thirds of their lot looked like a salvage yard--grungy cars with parts hanging off. And they said the car had just been detailed, but there was grunge in the console compartments, crushed M&Ms in the glove box, and the pop-out drink holder looked like someone had squirted a little Cheese Whiz back into the mechanism. It's hard to give used car dealers a worse name, but these guys do.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The best experience I ever had purchasing a car

I want to take this time to personally thank this dealership its owners and everyone there a special thanks to Tom and Daryl and Bob your whole dealership felt like family from the moment I walked in and you guys have taken care of me away from the sale of the vehicle I would recommend this dealership to anyone that wants to buy a car and deal with the absolute honest people in the business

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Rip Off

2 months an still waiting on owner to get back to me on repair bills that Bob the salesman said would be no problem

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best car dealership around

Honestly this is one of the best dealerships around. I was looking for a car that was reasonable, reliable, and not that expensive since it was only my first car. I found one that I really liked but it was out of my price range. Instead of sending me away he bought the car down to the price that I was able to afford even though he took a bit of a loss. It was an overall great experience and I felt very comfortable purchasing my car there. I would honestly rate it more than five stars if it were possible. Defiantly recommending .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Mi . . . . I am glad we were able to help you in the purchase of your 1st car !! You and your family were a Pleasure to deal with !! ENJOY and if there is anything we can help you with in the future Stop Up and See Us :8-) Marty