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1st Class Auto Sales Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (32 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (32 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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10/10 experience

Purchased a Toyata Rav4 just before the recent snow storm. Could not have come at a better time. The vehicle performed above and beyond all expectations. The buying experience was top notch. All members of the staff could not be more helpful and accommodating throughout the whole process. If your looking for a used car or truck, I cannot recommend this place enough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANKS A LOT STEVE . . . . RIDLEY IS NOT AROUND THE CORNER SO I'M GLAD YOU TOOK THE RIDE WHICH IT SOUNDS LIKE YOU ARE TOO !! 10/10 IS AS GOOD AS IT GETS AND WE HERE AT 1ST CLASS NEVER GET TIRED OF HEARING THAT !! MARTY

I definitely would recommend!!

My husband and I found a car at 1st Class Auto in Langhorne, PA through this site. We tried to find reviews of this company before going there because I HATE dealing with car salesmen but we could not find any reviews. We took a chance and we are very glad we did!! Tom was our salesman and he was not pushy in any way. We found the car we were there to see and had time to evaluate it before Tom approached us and asked if he could help. We took it for a test drive and decided we were definitely interested but we wanted our mechanic to look at it first. They took a copy of our license and allowed us to take it to our mechanic who was SO impressed with the car that he wanted to buy it if we didn't!! That is a recommendation!! He found a few minor things that needed addressing and we talked to Tom about it. He asked if we would accept their mechanic doing the work and we agreed. The cost of the repairs would have bumped the price up over our budget so the owner worked with us. We have now had the car for a little over a week and we could not be happier with our purchase or our experience!! We would definitely buy from them again and recommend them! In fact, they will be our first stop in the future!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

THATS GOOD WHEN THE MECHANIC SAYS THAT THEY WOULD BUY IT BECAUSE THEY USUALLY HAVE TO FIND SOMETHING WRONG TO JUSTIFY THEIR BILL ; ) ..... WE AIM TO PLEASE AND WE ARE HAPPY YOU ARE PLEASED AND LOOK FORWARD TO DOING BUSINESS AGAIN !! MARTY

So I bought a 2002 Subaru Forester S for $4,500. Seemed...

So I bought a 2002 Subaru Forester S for $4,500. Seemed pretty good deal since the car had a little over 140,000 miles. After buying the car I brought it home, to Maryland over an hour away, and about 2 weeks of owning the car I notice spots on my driveway, something was leaking. So I got under the car to have a look and what do I see, antifreeze all over the steering rack. So I take it to my local Subaru dealer and on the way to the dealer the check engine light comes on, well come to find out the head gaskets were bad and it had a P0420 code (catalytic converter efficiency below threshold). I contacted the dealer multiple times and received no help what so ever even though I was still under the 90 day, 1,000 mile warranty. 1st Class Auto Sales refused to do anything about it and ignored my calls; the quality of their customer service is extremely poor. At one point I ask for the manager/owner and was told he was out but they would give him the message and yet still no returned phone call. So with NO help from 1st Class Auto Sales, I had to spend $2,200 to have the head gaskets replaced and another $600 for a new catalytic converter. So the price of the car and repair coasts, that’s a total of $7,300, so please DO NOT buy a car from 1st Class Auto Sales in Langhorne, PA, but if you must, PLEASE, PLEASE, PLEASE have your mechanic look over the car before you buy, BUYERS BEWARE!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
10 people out of 10 found this review helpful.

Great people at this place

If you're looking for a nice used car and want to deal with honest & friendly people, this is the place. Even though I did not see exactly what I wanted on my first visit, I got a phone call the next day about a car they had found for me. Thanks for your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

YES EVEN THOUGH WE CARRY 100 CARS AND TRUCKS ON THE LOT ON OCCASION WE DON'T HAVE THE EXACT THING YOU MAY BE LOOKING FOR . . . . WE HAVE A COMBINED 160 YEARS OF EXPERIENCE AMONGST OUR 5 PEOPLE IN SALES DEPT. . . . CHANCES ARE WE CAN FIND IT THROUGH 1 OF OUR MANY CONNECTIONS !! THANKS FOR THE Opportunity TO HELP YOU !! MARTY

looking for used vehicle

excellent sales team, friendly salesman, clean place, very nice selection. This is my second purchase from here and if I need to go again for something else it will be my first stop. Always a pleasure and easy transaction. Never had an issue with either vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANKS JOSH . . . . THAT IS MUSIC TO OUR EARS . . . NOTHING LIKE REPEAT CUSTOMERS THAT WILL COME BACK AGAIN AND AGAIN . LOOK FORWARD TO SEEING YOU NEXT TIME !! MARTY

Second car

Purchased my second used vehicle there last week, as expecyed runs great no problems, no bs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My EXCELLENT used car purchase!!!!!!!

I saw a 2001 White VolvoS80 on the 1st Class Auto website.I researched the dealership &the car,using Carfax & AutoCheck.Impressed, I was.When I called I spoke with Tom,who was extremely pleasant and friendly.(that's his job right? lol)Yet, once I arrived,his personality was exactly as he'd come across on the phone.Needless to say,I bought the car and was VERY HAPPY with the overall customer service provided by the entire staff with whom I dealt.1st Class Auto stands up to its name.HIGHLY RECOMMENDED BY ME.THANKS TOM & 1ST CLASS AUTO. STEPHANIE SMITH

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best experience I have ever had buying a used car.

Of all the used cars I have purchased this experience was the best. They were very nice people did'nt try and sell me something I did'nt want. I told them what I had to work with and they worked out a great deal for me. Thankyou Mike Steven (salesman) for being a nice guy and congrates on your first sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Beyond expectations

I was in the market for a used car but I had to find something that would fit within my budget and my lifestyle. I wanted a car that I would like driving everyday (especially for my hour-long commute to work). Bob L. helped me every bit of the way, even down to the financing. Everyone was so nice there and made me feel comfortable. I'm very happy with my experience at 1st Class. And I love my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great experience at car lot

At First Class Auto sales I recieved amazing treatment and I felt a comfortable feeling when talking with the salesmen. they were very honest with their values of the used cars. I came with an idea of how much my used car should cost and this dealership was right on the money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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