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Ken Wilson Ford

(239 reviews)

Reviews

(239 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Wilson Ford from DealerRater.

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#MAGA

Always great service in a timely manner. !!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great People!

We would like to thank Dallas for all of his help finding us the perfect truck!! And working with us on our trade in to complete the deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dallas Hicks and Ken Wilson Excellence

I have becoming a Ken Wilson Ford customer for life. My wife and I were recommended to go see Dallas Hicks. My family has purchased several vehicles from him, as well as my father's company. On our first day we had no idea what we were looking for. Dallas guided us through types of vehicles we might be interested in and ones that would fit our family's needs. We were looking to purchase two cars. After our first day we were unsure. Dallas let us drive one potential vehicle (a Dodge Grand Caravan) that caught our eye for two days. When we came back, we liked it but were still unsure. He let us drive a Ford Edge for a day. During this time, we went to other dealerships, spoke with other salesmen, and scoured through the internet. No one could compare with Dallas or the customer service at Ken Wilson. We went back to Dallas with a firm budget and price. He continual worked with us and was incredibly kind, patient, and friendly. We ended up purchases two cars from Dallas: the Caravan and the Edge. Ken Wilson Ford has won my family's business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service department! Prompt and reliable!

I purchased my Expedition EL at Ken Wilson Ford, and have always the service for my Expedition performed at Ken Wilson. The service department is excellent. I have recommended to many other family and friends that they take their vehicles to the Ken Wilson service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

The service was excellent, Jody Bell and Herman McCall were awesome. I would recommend anyone to trade with Ken Wilson Ford. We have been with these fine people for several years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Love my new Explorer!

All the staff at Ken Wilson Ford were very knowledgeable and helpful in the car buying process. Would definitely recommend everyone go see Mr. McGill for all their automotive needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great visit

Nice new facility. Staff and mechanics were very nice and efficient. They did a state inspection , and did a comprehensive oil change in about 45 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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ALWAYS GREAT WITH US AND OUR MUSTANG!!!

Always been great with my Mustang and selling it to me. When servicing is due, their always generous and at task.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very Impressed

I was very impressed with Ricky and how he jumped on my "unique situation" I was in and out of there with a brand new truck in a few short hours. I will definately reccommend Ken Wilson Ford to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service

We purchased a 2017 Ford Mustang GT and every member of the staff that worked with us was wonderful. We couldn't have asked for a better experience from Ken Wilson Ford. Thank you so much! Connie Hendrix Rutherfordton, NC

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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