Ken Wilson Ford

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
144 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    December 27, 2018

    I was recently there looking for a new truck and Dallas Hicks thought for some reason he had to be a rude xxxxxxx saying that I couldn't afford a new truck... just because I would finance through them I'll definitely never buy from them

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Ken Wilson Ford. ...We would like the chance to talk to you further so please reach out to our Sales Manager, Scotty Wells, at 828-648-2313 or scottywells013@gmail.com at your earliest convenience so we can work with you to make this right. We hope to hear from you.

  • 5.0 out of 5
    August 29, 2018

    the service was excellent, they kept me informed of the status of he service being done.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate you taking the time to leave us feedback on your visit! Please let us know if there is ever anything else we can do for you! Safe... travels!

  • February 12, 2019

    Went In And Got A Great Deal From Dallas And Herman On My Honda Accord! Dallas Is A Great Guy Who Will Look You In The Eye And Work With You And Your Budget!... Thanks Again For Making This A Great Experience! This Was My Thrid Vehicle Purchase From Ken Wilson Ford And Definitely Won’t Be My Last!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dallas, thanks so much for taking the time to share your experience! We appreciate the positive review and look forward to seeing you again!

  • 5.0 out of 5
    August 28, 2018

    Mike was very friendly and extremely knowledgeable. We were looking for a F-150 supercab and they are not in high supply. He found the vehicle we were... looking for and spent a lot of time with me. He was not overly aggressive, which I appreciated. The dealership had a very friendly feel to it, unlike the other Ford dealerships I visited. Huge inventory to choose from.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 23, 2018

    great place great people great car. so glad we found out about ken wilson. jody and larry excellent salesmen. will be back.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Charles, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be... more than happy to assist you! Safe travels!

  • 5.0 out of 5
    August 14, 2018

    Excellent service! Repair was done quickly and there was excellent customer service!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jenny, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe ...travels!

  • 1.0 out of 5
    August 9, 2018

    We purchased a new truck. Wide selection to choose from. Susan , our sales person, was very patient and answered all questions from vehicle, purchasing... to customer care. This is the first vehicle I have purchased where I felt no pressure and each decision made was my own. Highly recommend this dealership for any of your Ford needs. Mike C

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Mike, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have do...ne to make your experience better. If this was the case, please reach out to us at (877) 740-8559 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

  • 5.0 out of 5
    July 25, 2018

    Great service and information. I bought a new key fob and they programmed it for me. Thanks!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Vickie, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

  • 5.0 out of 5
    July 18, 2018

    I only go here to get my Truck serviced. The Service Dept. does a great job and the service advisors are good at addressing your needs.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, thanks for sharing your positive experience with our Service department! Until next time, take care!

  • 5.0 out of 5
    July 11, 2018

    An unexpected pleasant experience with a dealer service department.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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