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Ken Wilson Ford

(557 reviews)
New (877) 842-7593 (877) 842-7593
Used (888) 502-8161 (888) 502-8161
Service (888) 505-9207 (888) 505-9207

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Reviews

(557 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Easy to work with. Very attentive to our needs and wants. . Great salesmen. Would recommend to anyone interested in buying a vehicle.

Easy to work with. Very attentive to our needs and wants. . Great salesmen. Would recommend to anyone interested in buying a vehicle.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

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Excellent!! Joey and Gabe were excellent to work with...5 stars to both of them

Excellent!! Joey and Gabe were excellent to work with...5 stars to both of them

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Cooperative custom build process at the dealership and remotely, welcome communication from Ford on build and pick-up dates, immediate notification from Terri when truck reached dealership, day of purchase was accommodating pleasant and quick.

Cooperative custom build process at the dealership and remotely, welcome communication from Ford on build and pick-up dates, immediate notification from Terri when truck reached dealership, day of purchase was accommodating pleasant and quick.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Jodie was great to work with! Felt we got a fair trade in value and a great deal!

Jodie was great to work with! Felt we got a fair trade in value and a great deal!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your wonderful feedback! We're thrilled to hear that Jodie provided you with excellent service and that you felt confident in your trade-in value. We appreciate your business and look forward to serving you again!

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We are a landscaping company that can not have trucks down for any amount of time. Ken Wilson exceeds our expectations EVERY single time! Dustin & the entire Service Dept crew gets us in & out, they come to us when needed. Our estimates & invoicing are always clear & fair. If you have a fleet of trucks and can't have them hanging out there waiting for parts or to be serviced, call Ken Wilson, ask for Jay or Brittany and I promise you, they will take good are of you!

We are a landscaping company that can not have trucks down for any amount of time. Ken Wilson exceeds our expectations EVERY single time! Dustin & the entire Service Dept crew gets us in & out, they come to us when needed. Our estimates & invoicing are always clear & fair. If you have a fleet of trucks and can't have them hanging out there waiting for parts or to be serviced, call Ken Wilson, ask for Jay or Brittany and I promise you, they will take good are of you!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Wilson Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

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I had a wonderful buying experience at Ken Wilson Ford in Canton,NC. My sales representative, Josh Reese was exceptional across the board. I would not hesitate to buy another vehicle from Ken Wilson Ford.

I had a wonderful buying experience at Ken Wilson Ford in Canton,NC. My sales representative, Josh Reese was exceptional across the board. I would not hesitate to buy another vehicle from Ken Wilson Ford.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Paul, thank you for leaving such a great review and high star rating. We hope you continue to choose Ken Wilson Ford for all your vehicle needs! Take care!

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Had to have a side view mirror replaced on my F250. Terri Lyda and Kyle Norton were super responsive and helpful as this was a safety issue.

Had to have a side view mirror replaced on my F250. Terri Lyda and Kyle Norton were super responsive and helpful as this was a safety issue.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Wilson Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

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Lynn bright did an amazing job with helping me a car! He was very informative and made the process very easy and smooth!

Lynn bright did an amazing job with helping me a car! He was very informative and made the process very easy and smooth!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Wilson Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

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The Mobile Service Department is exceptional. Very courteous and efficient staff. They respond to phone calls in a timely manner. Highly recommend them.

The Mobile Service Department is exceptional. Very courteous and efficient staff. They respond to phone calls in a timely manner. Highly recommend them.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

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I am 81 years old and have dealt with you all for decades. This is my 4th.new truck from Ken Wilson Ford. The sales department are excellent as they listen to my needs and provides a truck to match what ever I’m into at the time, whether it is work or traveling towing a RV. You could not ask fore a better Service Department , the service writers and technicians are on their game . I have use every service you have, service lane, quick lane and mobile. I have never had a single issue that was not resolved. The truck I have now is the smartest, dependable safest and best ride I’ve had.

I am 81 years old and have dealt with you all for decades. This is my 4th.new truck from Ken Wilson Ford. The sales department are excellent as they listen to my needs and provides a truck to match what ever I’m into at the time, whether it is work or traveling towing a RV. You could not ask fore a better Service Department , the service writers and technicians are on their game . I have use every service you have, service lane, quick lane and mobile. I have never had a single issue that was not resolved. The truck I have now is the smartest, dependable safest and best ride I’ve had.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

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