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Ken Wilson Ford

(239 reviews)

Reviews

(239 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Wilson Ford from DealerRater.

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Happy Bronco owner

Long wait for Bronco but worth it. My trade was fair and transaction was quick. Salesman gave great tour of vehicle and helped us get our phones synced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New car buyer

Eddie McGill was the best part of our car buying experience. He went above and beyond helping us buy our Escape. Would HIGHLY RECOMMEND Eddie and Ken Wilson to anyone looking to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Edwin, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

What a great experience

I was referred by a friend and I found out why. Eddie McGill was my sales person. Professional and quick. Buying a new vehicle should not be a full day experience. I love my new F-150

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Richard, thank you for your kind review; we are happy to pass along your comments to Eddie here at Ken Wilson Ford! If you have any further questions, please don't hesitate to reach out!

2011 Raptor purchase

I was treated very well and the transaction was smooth and painless - great experience Thank you Eddie McGill!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi William, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Used car purchase

Easiest car I ever bought. Let me test drive on my on. No pressure from the salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The best

Jody Bell is the best I will not buy from anyone else but him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Mark, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Ken Wilson Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

F150 Powerboast

Ken Wilson Ford is the best. They always go the extra mile to make sure you are satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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If ordering a new Bronco, consider Ken Wilson.

From the ordering process to delivery; everyone at Ken Wilson was great to work with. They offered no hassle price protection on my Bronco order, and gave me a generous amount for my trade-in. Jodi was my salesman; he did a great job communicating throughout the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Robert, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Ridicules amount of recalls

The dealership has preformed well. My issue is 5 recalls on a 2021 F150!!! Seems like Ford quality has gone to xxxx. If repair is needed your waiting at least 2+ Weeks for repairs if they can get the parts. I?m still waiting on a recall part from months ago. This is by far the worst ford vehicle I?ve ever owned.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best ever

A five star experience in all aspects of the trade. Very efficient no BS communication to reach price agreement which was done via phone call. On site instruction about vehicle options and the financial closing both done in record time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Roy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!