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Ken Wilson Ford

(239 reviews)

Reviews

(239 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Wilson Ford from DealerRater.

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Deal with Ken Wilson Ford-You will thank me.

I had not bought a Ford since 1952 so I decided it was time. Ken Wilson Ford is 10-miles away so I went to them, met Terri Lyda the World's Greatest Saleswoman, and bought a new Ford Edge and a new Ford F-150 Lariat. I now congratulate myself for this great decision. Everyone in this Dealership has done everything possible to ensure we are happy with these vehicles. Jeff Pruitt runs a tight ship but his is not paying Terri & Liz enough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind words and congratulations on your new vehicle! We understand it is a big decision where you purchase your car and we are grateful to have been chosen! Thank you for your business and we look forward to your next visit! Safe travels!

grantane@gmail.com

Ordered my truck and it came just as I planned. Love it and the ease of working with the salesperson at Ken Wilson Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Grant, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great customer service

Great customer service selling at MSRP not inflated sticker even offered to deliver the vehicle and pick up the trade-in 90 miles away Best dealership in North Carolina

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dewey, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for choosing Ken Wilson Ford, and we hope to see you again soon!

Best Place KEn Wilson Ford

People that work there are Great. Help with the my new pretty BRONCO SPORT. I LOVE IT .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ken Wilson Ford Quick Lane

Daniel Warren and the team at Quick Lane are the only ones I would ever trust my vehicles service to! They?re professional, knowledgeable, friendly , honest and always keeps me up to date on my vehicles service needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kenneth, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

THE BEST

Tim S and Herman M were amazing, made us feel like family. The best buying experience ever

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ken Wilson Ford Canton

Had a recent problem with my Ford Escape that I purchased at Ken Wilson Ford in Canton. It involved using the road side assistance with Ford Pass mobile app. I want everyone to know that this service is excellent. It was seamless with constant updates and checking in. Eased my anxieties tremendously. I want to personally thank Terri Lydia and Ken Griffin at Ken Wilson Ford in Canton. Terri was extremely helpful and is just an amazing person. Anyone looking to purchase a vehicle needs to go see Terri Lydia at Ken Wilson Ford in Canton. She knew exactly what vehicle would be the best and make me the happiest. The buying experience was great and she eased all my worries or concerns. She has been in contact with me after the buying process and is highly recommended by me to everyone looking to purchase their next vehicle. I would also like to personally thank Ken Griffin in the service department at Ken Wilson Ford in Canton. His courtesy and professionalism was amazing and the quick turnaround of my vehicle was absolutely amazing!! Extremely important when purchasing a vehicle to know that you are also going to get excellent service with repairs and maintenance of your vehicle and Ken Wilson Ford in Canton is the place! Thank u guys and everyone else, please check them out before deciding on a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Steven, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Ken Wilson Ford

We took our motor home in for an oil change, and it was done promptly and courteously

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Edward, we are very happy to have provided you with such a positive experience! We hope you continue to choose Ken Wilson Ford for all your vehicle needs! Take care!

Great place to buy your next car

Jody Bell was our sales representative. He made the entire process so comfortable and easy. We were happy with the trade-in offer. Quick and easy getting the deal done. I can?t see buying a car from any one else in the future. Jody and Ken Wilson Ford gives you a true 5 star car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Michael, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

KEN WILSON FORD

This is my second new vehicle with KEN WILSON FORD and salesman EDDIE MCGILL..Mr.Mcgill was very professional and well qualified with the sale going very smoothly..I highly recommend Eddie Mcgill and staff at Ken Wilson Ford..LOVING MY NEW BRONCO..Thank You All!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Betty, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!