Reviews
Bronco Sport Outerbank
Lynn was a great help through the whole process of ordering my car. He always answered my calls and any questions I had. I would highly recommend using him to purchase your next car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Laura, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Wilson Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Unhappy
Worst service experience in my all years of driving. Car still has unresolved issues that were created during service.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are so disappointed to learn of this situation you have described. Please give us a call at (828) 648-2313 and we will do our best to make this better. We hope to hear from you soon.
SERVICE DEPARTMENT KEN WILSON FORD is the best....
Once again Ken Wilson Service Department went above and beyond...I will always be a be a member of this dealership. Thank you Eddie Mcgill for your time and help..Outstanding!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Very Satisfied!
I've been buying cars and getting my service done at Ken Wilson for years. I always feel like they go out of their way to make sure you're satisfied and get the best price or options for what whatever you're having done. The staff is great and another reason to keep going back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care!
Amazing experience!
Amazing service, friendly employees nos over all very satisfied. Thank you to Jody for an amazing experience on our new purchase. Will be coming here for all my current and future vehicle needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Jennifer, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Satisfied customer.
Great staff. Timely appointment. Quick service. Good job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robert, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Thanks for your business! Take care!
Service
Very helpful and friendly. Service department is the best! People drive miles to use their services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Wanda, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
John Clark Const.
Bought a new F-150 and our experience was good ? Sales person had all of the paperwork ready and the truck cleaned up ready to go. Brent was awesome!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ken Wilson Ford
My experience with Ken Wilson Ford Service Department was nothing but excellent from the first phone call until I picked up my repaired truck. Ms. Liz Garcia was welcoming and fully explained the delays with ordering parts. Even with the delay my truck was repaired sooner than another dealership had said it would take them to just look at it. Liz returned my phone call the first day to inform me what the issue was and kept me updated on the progress throughout the process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Thomas, thank you for your wonderful response to the quality of service our Staff provides! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great buying experience
Wow, what a great buying experience. Very up front and honest. Went above and beyond to meet my needs. Definitely recommending to my friends and family. Everything was exactly what they said and has the absolutely best price. Ask for Eddie
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jason, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again for the recommendation, and have an amazing day!