Reviews
Nail in Tire
Courtney Maddox handled a nail that got into my sidewall tire driving by a construction site. The tire could not be repaired but Courtney was able to speak to the tire vendor and get a replacement for only the mounting and balancing cost since we were Honda Accord( 2014) and Acura customers( 2013). Great customer satisfaction for handling this on a vehicle w/ 7600 miles. Thank you, Courtney. Preston K Arden, NC
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchased New Honda Accord
Purchased a New Honda Accord 8/20/14. Had one of the best experiences ever with a dealership we have ever had. Gene was awesome!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gene will treat you like family!
Purchased a new Honda Accord 9/3/14. Our salesman was Gene Monroe. Overall we enjoyed the entire experience purchasing this vehicle. Gene was so helpful, patient and friendly. He even followed us home in the new car because we didnt even have our checkbooks and planned to buy that day!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dustin was great!
Dustin, did a great job and was very patient with us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience and best deal
Dustin Dallman is a family oriented person. He treated us with respect. He went far and beyond to help us buying our car. The manager Mike Martin helped us negotiate the deal we needed to be financed. Bought the car in a speedy manner. Not pushy but friendly. Very happy with our car. Outstanding customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New Honda Accord
Gene Monroe was an excellent sales person. He was friendly, knowledgeable, and spent a lot of time with me. He listened to what I cared about and didn't try to steer me toward anything in particular. I got a good deal and am happy with my new car.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Bought a new CR-V
As I walked toward the door to find a salesman, Gene Monroe came out to greet me. I explained I wanted to look at CR-V's. He listened carefully to what I wanted and then took me to the new CR-V's to show me the ones that matched my needs. After showing me the new ones, we walked over to the used lot so I could compare. I test drove a new one and decided it was what I wanted. However, I liked a color that was not on the lot, so Gene told me he could get one in that color. I wasn't in a hurry, so I agreed. A few days later, Gene called to tell me he had one in the color I had requested and it should be arriving the next evening. I really like my new Honda! They worked with me on the price and Gene went out of his way to make sure that I understood the technology (which I am enjoying) on the vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchasing new Honda CR-V
Gene Monroe was the salesman who greeted me when I arrived. He was very helpful and when I explained I was interested in CR-V's, he showed me all the different models and even walked me over to the used car lot to show me what they had there. When I decided what I wanted, but the color I liked wasn't on the lot, he worked to find the color for me. I picked up my new CR-V a few days ago and it is exactly what I want! Gene didn't try to sell me something else. He worked hard to make sure that he sold me exactly what I wanted. Great service and great cars!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome deal
I came in to buy a new honda. As usual, the associates were excellent answered all questions and were pleasant above all else. I got better deals from other dealers outside of Asheville but because of past experience, I gave apple tree the business and it was worth every penny. THANK YOU to Keith woods who got me in. To my new honda with no problems. I look forward to many years of good associations with apple tree honda.,!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Exceptional! Sales Staff and Business
Great sales experience! Gene was a very pleasant and comical salesperson, I would recommend working with him to all. We had a great time and experience together. Pleease go to Apple Tree Honda and ask for Gene.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase