Skip to main content

DCH Ford of Eatontown

(645 reviews)
Visit DCH Ford of Eatontown
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (732) 301-7049 (732) 301-7049
Used (732) 301-7056 (732) 301-7056
Service (732) 301-7038 (732) 301-7038

Reviews

(645 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Ford of Eatontown from DealerRater.

Want to share your experience with this dealership?

Write a review

Devin was a great to work with!

Devin was a great to work with! I didn’t feel like I was being taken advantage of, he was honest and right on task.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that Devon provided you with an honest and efficient experience at DCH Ford of Eatontown! Thank you for sharing your positive feedback. See you next time!

My salesperson Devon Greene was fantastic and helpful.

My salesperson Devon Greene was fantastic and helpful. He made the experience worth the visit, despite poor communication on the part of Sierra who arranged for me to see a vehicle, but couldn’t tell me that it was sold the same morning of my appointment after I travelled 2 hours to get to the dealership, and notified them that I was on my way

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Devin, we're more than glad to hear that Devon Greene made your visit worthwhile at DCH Ford of Eatontown. We apologize for the communication issue, and appreciate your patience in this situation. Thank you for sharing your feedback with us!

Buying process was smooth and easy.

Buying process was smooth and easy. Blane did a great job finding the perfect deal for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are more than happy to know that the buying process was smooth and easy for you here at DCH Ford of Eatontown! Blane will be pleased to hear your kind words, and we look forward to your next visit with us.

Staff were all very friendly and helpful.

Staff were all very friendly and helpful. I never felt pressured during the buying process nor did I feel they were trying to sneak anything by me. They were honest, up front, and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Nick, we're happy to hear that our team at DCH Ford of Eatontown provided a friendly and transparent experience. Thank you for sharing your positive feedback!

Worked with Devon buying a F-150 Tremor.

Worked with Devon buying a F-150 Tremor. Pat as sales manager. Both were professional. It was a wonderful experience. Will recommend Devon as a go to person for my friends and family! He was honest and quick. He even followed up afterwards multiple times to make sure everything was ok. Can't ask for better service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Devon and Pat at DCH Ford of Eatontown! We're delighted to hear that their professionalism made the process smooth and enjoyable. We appreciate your recommendation, and we're here if you or anyone else needs assistance in the future! Enjoy your F-150!

Very professional and pleasant -- I purchased a used car,

Very professional and pleasant -- I purchased a used car, and worked out the details. When I picked up the car, both the service staff and the sales person were very helpful and pleasant. It made the entire experience wonderful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're happy to hear that our team at DCH Ford of Eatontown made the car purchase process smooth and enjoyable. Enjoy your new ride, and feel free to reach out if you need anything in the future!

Let me just say I’ve had a lot of experience purchasing

Let me just say I’ve had a lot of experience purchasing used cars and doing trade ins.. DCH Ford of Eatontown was the best experience I’ve ever had! Ahmed the Sales Rep and Nick the Sales Manager were more than understanding and accommodating regarding my specific situation. They were transparent and willing to work with me in ways most dealerships just won’t. Do yourself a favor and check out this dealership for any cars they have you’re interested in. Great dealership and great people!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Robert, we're more than happy to hear that Ahmed and Nick made your experience at DCH Ford of Eatontown the best one yet! Our team is committed to transparency and customer satisfaction. Thanks for recommending us, and we hope you enjoy your new car!

We purchased a used car with Izzi.

We purchased a used car with Izzi. He was wonderful. The gentleman that helped us with the financing paperwork was also great. We would go back when we are in need of another car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Iwendt, we're happy to hear that Izzi and our team at DCH Ford of Eatontown made your car-buying experience a positive one. We look forward to welcoming you back when you're ready for another vehicle!

Our salesperson, Howard was very knowledgeable and

Our salesperson, Howard was very knowledgeable and professional. He handled the entire process quickly and was very patient in answering all our questions and concerns. He made the car buying experience stress free and pleasant. We would definitely return to this dealership in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that Howard made your car buying experience stress-free and pleasant at DCH Ford of Eatontown. Our team is committed to providing knowledgeable and professional service, so it's great to know we hit the mark for you. We look forward to welcoming you back in the future!

DCH Finance manager Pat Moody and sales rep Tony Mills

DCH Finance manager Pat Moody and sales rep Tony Mills made our Ford purchase experience easy and efficient!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Nancy, we're pleased to hear that Pat and Tony made your Ford purchase smooth at DCH Ford of Eatontown! Thank you for sharing your experience with us.