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DCH Ford of Eatontown

(645 reviews)
Visit DCH Ford of Eatontown
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 3:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (732) 301-7049 (732) 301-7049
Used (732) 301-7056 (732) 301-7056
Service (732) 301-7038 (732) 301-7038

Reviews

(645 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Ford of Eatontown from DealerRater.

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I was unsure of which car I wanted to buy and my salesman

I was unsure of which car I wanted to buy and my salesman Tony helped me find a vehicle perfect for me! Tony even went out of his way to find the exact car I wanted with all the features and had it sent from another dealership the next day. I was off the lot within an hour! Amazing service with the sales and financing department! I would recommend DCH Ford to anyone looking for a new car and I look forward to many years in my first Ford thanks to Team Tony!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're more than happy to hear that Tony and the team at DCH Ford of Eatontown provided such exceptional service in helping you find your perfect vehicle! It's fantastic that everything went smoothly, from locating the car with all desired features to a quick financing process. Enjoy many happy miles in your first Ford and we look forward to your next visit!

I have leased my last four cars through here and it’s

I have leased my last four cars through here and it’s always a pleasure to deal with them.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are pleased to know that you have continued to have wonderful success with our team here at DCH Ford of Eatontown! Thank you for taking the time to share this wonderful feedback with us, we look forward to your next visit.

Easy to work with.

Easy to work with. Tony got us the car we were looking for at a good price.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Barry, for the wonderful feedback! It is great to know that Tony provided you with an easy experience here at DCH Ford of Eatontown. We look forward to working with you again next time.

I have purchased 3 SUV's from DCH Ford and have

I have purchased 3 SUV's from DCH Ford and have found them to be one of the best Ford dealerships in the area. There is another Ford dealer much closer to my home, but I will never purchase a vehicle from them or have my SUV serviced there for varied reasons. Not only is it important where you purchase your vehicle, but just as important is where you will have it serviced and maintained. In the 40+ years of purchasing vehicles, I have never encountered a better service department than the one at DCH Ford. This is due to the Manger of their Service Dept. - Kyle Warren. He is very knowledgeable, kind and patient and answers all of my questions and any concerns or problems that I may have to my complete satisfaction. And my SUV is always fully serviced properly and in a timely fashion. I hope that the management at DCH Ford acknowledges and appreciates Kyle for making their Service Department one of the best that I have ever dealt with. Thanks, Kyle!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your loyalty and kind words about DCH Ford of Eatontown! We're more than happy to hear that Kyle Warren and our service department have consistently met your expectations. Your feedback is invaluable, and we'll be sure to share it with the team. Looking forward to serving you again in the future!

Everyone that we came in contact with at the dealership

Everyone that we came in contact with at the dealership were so very polite and friendly . No pressure . I have already recommended the salesman to a friend

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're overjoyed to hear that you had a positive experience with our team at DCH Ford of Eatontown! Thank you for recommending us, and we're here whenever your friends or family need assistance.

I had to say my experience for buy my car was very

I had to say my experience for buy my car was very positive and must compliment there staff and my sales person Anthony Mills professional help I would definitely buy again !

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It is great to hear that Anthony and the team here at DCH Ford of Eatontown provided you with a positive car-buying experience! Thank you for your kind words, and we look forward to assisting you again in the future.

Very welcoming dealership!

Very welcoming dealership! Everyone was more than helpful and friendly and immediately made me feel at ease. From the moment, I walked in, I knew I was at the right place!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Rebecca, we're happy to hear that you felt right at home with us at DCH Ford of Eatontown! Thank you for sharing your experience and kind words about our team. We look forward to working with you again next time.

Had a good experience with both the sales person and the

Had a good experience with both the sales person and the finance manager at the dealership.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are pleased to know that you had a wonderful experience here at DCH Ford of Eatontown! Thank you for taking the time to share this feedback with us. We appreciate your trust in our team and look forward to working with you again in the future!

Building very accommodating, clean and inviting.

Building very accommodating, clean and inviting. I was impressed with the display of new vehicles. Howard was very nice and friendly.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It is great to hear that Howard and the team at DCH Ford of Eatontown made a great impression on you! Thanks for sharing your experience with us. We hope to see you again here soon!

I was very pleased with my experience.

I was very pleased with my experience. From first contact to ordering to vehicle delivery, Tony worked with me to make sure I got exactly what I wanted, kept me updated every step of the way, and made it as seamless as possible for a first time new car buyer. The finance department explained everything and helped me get the best rates and honored new incentives that weren't even though of at time of ordering. I will definitely be reccomending Tony and DCH for any of my friends Ford needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that Tony and the team at DCH Ford of Eatontown made your first new car buying experience smooth and enjoyable. It's great to know our finance department was able to secure you the best rates as well. Thank you for recommending us, we look forward to assisting your friends with their Ford needs!