JTs Chrysler Dodge Jeep RAM of Columbia

Excellent customer service! Fast, efficient, first time fix! Everyone was very helpful and kept us updated! We will be back! Thank you Dodgeland of Columbia!

Leslie and Andrea was Phenomenal with the service they gave me for my 2022 Dogdge Durango greatly appreciate you guys keep up the great work

Was given appointment 2 weeks out. Get there to stand in line as a were told same time. Discussed ahead of time and was promised call when check with warrantee before work. Heard nothing. Dropped at 730. Called them to check at 11am. Guy was paged, no response. Left message. Called again at 2, same thing. Called again at 4. He finally gets on phone and states he wasn't paged. Advised him i was on the phone and heard the pages. Asked about warranty. Said couldn't call until after diagnosis. Asked why he told me wrong. Said it was his mistake. Get call 30 minutes to closing to pickup vehicle. Got there and given key to go get vehicle. Not where I was told but behind locked gate. Go back inside. Had to wait again til after closing to get vehicle. Terrible attitudes by all encountered. Said they were short handed. All well and good, but that is not my fault. Will not go back. Will take to competitor for any warranty work from here on out requested callback from superior. Finally received and he apologized several times and even stated they'd had several complaints and invited me to use the lexington shop. Not sure of that if employing the same people. But definitely not going back here if any way otherwise.

Service is great! Love the people there! I drive an hour for service because the one 4 miles from me sucks!

They kept my truck for three weeks and did nothing, not even the factory recalls. Every week I would hear nothing. When I called at the end of the week, they said they would get to it next week. I pointed out that is what was said the previous week, they claimed to be doing their best. I asked, ”What do I need to do to get my truck fixed?” They said to give them more time. After three weeks I was out of patience. I took my truck to a local mechanic who had it fixed the next day.

We had a great experience! We received a free oil change because we purchased our car from JT's Autoland. The staff was very friendly and helpful!

Great service and communication! They accommodated my schedule to get this recall done. While it was there; is what so easy to get the oil changed and brakes checked. Won’t go anywhere else for my oil change from now on.

Great customer service. I was greeted immediately upon arriving for my oil change and was done within an hour. They even washed my car to my surprise. Everyone was so friendly.

Dealership did great job. He’s havre great service. Will be going back for all my service.

helpful and knowledgeable, did a great job. Answered all my questions and gave me a great deal, better than advertised. Would recommend to anyone. Great.