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JTs Chrysler Dodge Jeep RAM of Columbia

(899 reviews)
Visit JTs Chrysler Dodge Jeep RAM of Columbia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday Closed Closed
New (803) 828-6896 (803) 828-6896
Used (803) 828-6951 (803) 828-6951
Service (803) 667-4166 (803) 667-4166

Reviews

(899 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JTs Chrysler Dodge Jeep RAM of Columbia from DealerRater.

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I purchased my car almost a month ago and love it!

I purchased my car almost a month ago and love it! Eric Lawrence sold me my car and made the process as smooth as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Sragin7, we’re thrilled to read how pleased you were with us. Comments like yours help our business to grow and thrive, so that we can continue delivering superior service for years to come. Thanks for choosing JTs, and we hope we’ll see you again very soon.

Great Experience!

Very professional. They go above and beyond to give you great service. Friendly and courteous. I would recommend them to everyone. A pleasure to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Rick, we’re thrilled to read how pleased you are with our team. Comments like yours help our business to grow and thrive, so that we can continue delivering superior service for years to come. Thanks for choosing JTs Dodgeland, and we hope we’ll see you again soon.

I Made my appointment with a sense emergency that I had

I Made my appointment with a sense emergency that I had to be out of there by a certain time and they did everything they were supposed to do and got me on my way that it's a second time I've been to this dealership and I can honestly say that both times I felt like a trusted customer even though I did not buy my vehicle that dealership don't be afraid to allow them to service Is your trucker car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave this incredible 5-star rating! The trust and confidence you placed in us for your vehicle needs are sincerely appreciated. We look forward to continuing to deliver a seamless experience whenever you visit us again next!

Great Service

Technically Advisor (Les) was great, diagnose issue with my truck, replace defective part had me in and out in no time, entire staff Great never a hassle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Drew, we are thrilled to read your recommendation of our team! Thank you for choosing JTs and for sharing your positive feedback!

Tyesia (Ty) - OUTSTANDING!!

Tyesia (Ty) was just outstanding she went above and beyond to help me. Making sure that everything was taking care of, Tyesia smiled the whole time when she spoke with me. This why I keep coming back. Excellent Service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We can’t thank you enough for your generous comment JTM! It’s feedback like yours that motivates our team to continue delivering stellar service throughout our area. We appreciate your support for our business, and we look forward to seeing you again in the future!

Family

Everytime I get my service done here it is like visiting family , warm and welcoming. They always make certain my vehicle is well maintained. There service advisor great me with a smile and a warm hand shake.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know that we are doing a good job! Our Service Team will be thrilled to hear that you recognized their knowledge and professionalism. They work hard to give our customers a fantastic experience and are happy to see that we are making it happen!

J t dodgeland is a very professional atmosphere an

Very professional and good customer service. They keep me updated on what is wrong with my car and I highly appreciate the commitment they make.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for sharing your 5-star experience, Brandon! We are very proud of the service we provide and love to know that we were able to give customers like you the experience you deserve. We appreciate you taking the time to leave a review, and we hope for the chance to serve you again soon!

Very impressed

I had a great experience and would recommend JTs to anyone. Maria Harrington went out of her way to help me and it was much appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Megan, we are thrilled to read your recommendation of Maria and her team! Thank you for choosing JTs Dodgeland of Columbia and for sharing your positive feedback!

Awesome service department!

Great Service department ! They keep you updated with everything going on with your vehicle! Maria the service manager is awesome, would recommend the service department to anyone I can !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for the thoughtful review, Kate, we are so glad we could provide you with a great experience and appreciate your feedback about our service department. We do our best to provide an experience like this one for all of our customers! We look forward to serving you again soon.

Helpful and Professional

Maria always helps me when I come into Dodgeland. She handles any and all issues in a professional manner while making sure that the services are completely in a timely fashion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're thrilled to have earned your recommendation and kind review, Savannah! We are delighted to know that we could make your service experience worth 5-stars, and Maria will be glad to have earned your recognition. We hope for the chance to serve you again soon!