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Mullinax Ford of New Smyrna Beach

(770 reviews)
Visit Mullinax Ford of New Smyrna Beach
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 398-9239 (877) 398-9239
Used (877) 397-8356 (877) 397-8356
Service (888) 318-1379 (888) 318-1379

Reviews

(770 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of New Smyrna Beach from DealerRater.

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The store is clean and the people are awesome, they made...

The store is clean and the people are awesome, they made us feel at home and sold us an awesome truck!! We would recommend the dealer to anyone!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We are thrilled you had a great experience. Enjoy the new truck and thank you for choosing Mullinax!

Mullinax Ford of New Smyrna Beach, FL

Best place ever! Super courteous staff! Recognizes your time is valuable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome service

Great service, just need a bigger place . There is always a wait but well worth.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Professional and Reponsive

I had a very good experience with my Sales person, Ashley and the entire staff at Mullinax. After the purchase, I discovered a cracked tail light. I contacted the dealership and they took care of the cracked tail light at no charge. I will certainly use this dealership in the future for future purchases.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Hello, thank you for taking the time to let us know how we did. Please let us know if there is anything else you may need from us; we're always happy to help! Take care!

Great service

They have always taken care of me well. They have even not charged me for services or labor when the work was minor. They never try to scam me and they keep you honestly informed on all aspects of your vehicle health.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michelle, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mullinax Ford. If you're ever in need of more help, please let us know. We hope you have a great day.

Great Service

Nice experience and the members were extremely helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Experience

This dealership is honest, no pressure and very polite. Our salesman was excellent. We've already sent someone to Carlos to buy a vehicle too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the kind words! We're happy to be your choice for your vehicle needs! See you at your next visit!

Extremely polite and professional...treated with the...

Extremely polite and professional...treated with the utmost respect. BY everyone in the dealership...truly was a pleasant experience all the way around and I love my new truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful review! We are very pleased to hear that you had a great experience with us and we are looking forward to working with you again in the future!

Service review

Very quick and through service. Service rep was very polite and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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dduncan17@cfl.rr.com

I had a very good experience servicing my Ford 2016 escape for an Oil-Change and Maintence check. They were very knowledge and kept me informed about the progress o f the work being done on my Vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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