Reviews
The service needed for my 2022 Dodge RAM 1500 was
The service needed for my 2022 Dodge RAM 1500 was completed to my expectations and satisfaction
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Luke has always taken great care of our service truck
Luke has always taken great care of our service truck fleet. He gained my loyalty to bring my brand new wrnagler in for service last minute he got us in right away and took care of everything we needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quoted 6000.
Quoted 6000.00 for wiring repair of the connector under dash. Would not give me a break down of quote. Or why so much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Chad Rigby, General Manager chadr@kengarff.com
Sonya was awesome.
Sonya was awesome. She was professional every step of the way. She made sure my repair went seamlessly and even provided me a lift to pick up my car. I was so impressed with her with her kindness and knowledge of my repair. I gave her card to my coworker with company cars to go to Sonya and she will take care of our Jeep’s and dodges. I appreciate all her hard work and sense of urgency.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your review! It is wonderful to hear that Sonya provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!
Always well taken care of, Lucas is great at his job and
Always well taken care of, Lucas is great at his job and helpful to find solutions and understand what is needed on your vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great people there to work with.
Great people there to work with. Work done was professional .pleased with everything they did
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Deal went as smoothly as the last vehicle I purchased
Deal went as smoothly as the last vehicle I purchased there about 10 years ago.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dealing with Ken Garff West Valley Ram was great.
Dealing with Ken Garff West Valley Ram was great. The salesman, Chris Galileo was very accommodating and pleasant to work with. He went above and beyond to make this a great experience for this purchase. I would recommend him to anybody.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I live far away and was worried about getting a repair
I live far away and was worried about getting a repair done prior to my long drive home and the service department was able to get me in and get me on my way home safely. My service advisor Ally was great and kept me updated throughout.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The best service ever!
The best service ever! Great customer service and quick service. The staff are amazing and so professional!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car