Reviews
Very good service and nice accommodations I appreciate
Very good service and nice accommodations I appreciate the thoroughness of the video of the car and its condition
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Marc, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nick Saidai nick.saidai@russdarrow.com
Everything was done on time.
Everything was done on time. I liked the version of the tecknician checking over my car. Just got an oil change.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Russ Darrow Mazda of Greenfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Saidai nick.saidai@russdarrow.com
they were able to see me really quickly and got my car
they were able to see me really quickly and got my car done really fast
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com
Everyone is very helpful and courteous.
Everyone is very helpful and courteous. Always take my car at scheduled time. It never takes longer than they tell me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Greenfield! Nick Saidai nick.saidai@russdarrow.com
Max was great!
Max was great! I love Mazda of Greenfield. I will be back for my next service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Jennie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com
From the beginning to the end the sales experience was
From the beginning to the end the sales experience was exactly as it should have been
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, Jason! We're happy to hear it went well and truly appreciate your feedback. Nick Saidai nick.saidai@russdarrow.com
Very responsive and helpful.
Very responsive and helpful. I would recommend to anyone looking to purchase or lease a Mazda.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Mazda of Greenfield are glad to have you as a customer. Nick Saidai nick.saidai@russdarrow.com
It was dirty, garbage behind the chairs in the waiting
It was dirty, garbage behind the chairs in the waiting room, coffee machine hadn't been cleaned in a while as the packets were backed up and the lady had to clean it out. Work stations were a disaster with paper, old water bottles, and clutter everywhere. No one greeted us at the garage door to tell us where to go nor where there any signs where to enter for oil changes. Upon leaving there was ice and water built up around the exit door and we almost slipped. There was ice and water all around the entrance to the garage very messy as well as dangerous. Not impressed with the professional atmosphere.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Nick Saidai nick.saidai@russdarrow.com
It's a descent dealership but Kelly Murray is the person
It's a descent dealership but Kelly Murray is the person to work with! She made my buying experience easy and pressure-free! I highly recommend her!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Nick Saidai nick.saidai@russdarrow.com
Good service fine in a timely fashion I appreciate the
Good service fine in a timely fashion I appreciate the video of my car also
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Saidai nick.saidai@russdarrow.com