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Russ Darrow Mazda of Greenfield

(952 reviews)
Visit Russ Darrow Mazda of Greenfield
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (888) 521-9895 (888) 521-9895
Used (414) 269-8762 (414) 269-8762
Service (414) 203-5343 (414) 203-5343

Reviews

(952 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Russ Darrow Mazda of Greenfield from DealerRater.

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I’ve never been anywhere especially to a dealership and

I’ve never been anywhere especially to a dealership and felt so welcomed, honestly Russ Darrow and my sales consultant Marq Maddox exceeded my expectations, I thought I was going to be there looking around wasting their and my time but I left with a Perfect Mazda. You’ve got a customer for life! Thanks to everyone who helped and I highly recommend you give Russ Darrow a try

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Russ Darrow Mazda of Greenfield. It's great to hear that we were able to assist you and that you had such a positive experience. Nick Saidai nick.saidai@russdarrow.com

The dealership wasn't welcoming, nor attentive.

The dealership wasn't welcoming, nor attentive. Sales person was bad except for Heather. All other workers were not interested in bargainin. It was their way or the highway

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Matthew was great and very responsive.

Matthew was great and very responsive. The shop was very clean and organized. Highly recommended.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

Tyler was fantastic.

Tyler was fantastic. Unlike most sales people, he was genuine and honest. After another sales person Donovan did not show up to my appointment Tyler took over and got the job done.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Saidai nick.saidai@russdarrow.com

My favorite dealership!

My favorite dealership! Friendly staff and a nice waiting room. I will be back to get my next car.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Saidai nick.saidai@russdarrow.com

He was able to work with my schedule and communication

He was able to work with my schedule and communication preferences. This made it easy to work with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nick Saidai nick.saidai@russdarrow.com

The people were very nice and helpful but my oil leak

The people were very nice and helpful but my oil leak took 2 visit to find it and very expensive.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Greenfield to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Saidai nick.saidai@russdarrow.com

Very happy with service dept.

Very happy with service dept. Have been with this dealership location since they opened. Bought all our cars there since.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

I was very happy with the service I received from the

I was very happy with the service I received from the staff at Russ Darrow Mazda Greenfield. They have another location that is closer to me, but I felt a better connection to the staff that assisted me at this location. The staff even stayed a little after close to walk me through my new vehicle, which I truly appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

Great customer service!

Great customer service! Definitely went out of their way to make sure everything was done right the first time:) definitely will recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com