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Russ Darrow Mazda of Greenfield

(952 reviews)
Visit Russ Darrow Mazda of Greenfield
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (888) 521-9895 (888) 521-9895
Used (414) 269-8762 (414) 269-8762
Service (414) 203-5343 (414) 203-5343

Reviews

(952 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Russ Darrow Mazda of Greenfield from DealerRater.

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Non stressful

Very easy going experience. Friendly staff. Very happy with my purchase. Got a great deal and warranty package. Sale was smooth and fast. Didn't wait long at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for the review

Best buying experience ever!!!

The people here are real folks. They beat the other Mazda dealerships in the area hands down!! Thanks Ryan and Dale!!! (These two look like brothers 😀)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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great dealership

Everything was great from the moment we walked in! Thank you for making the car buying process so much easier with your kind and helpful attitude!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review

Cindy

Cindy and everyone at the dealership went above and beyond to make my experience perfect! Anyone tells me they are looking for a fresh new whip, I wouldn’t even hesitate, I’d be like “hit up my girl Cindy, she will treat you right!” Thanks again Cindy for keeping me smiling from start to finish!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

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Used car purchase

Wonderful experience purchasing our suv at Russ Darrow. Jacob and Ryan were great to work with. Highly recommend this dealership for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

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Great price, bad service

I am happy with my purchase but don’t feel satisfied with the experience. I was surprised to leave the lot with the gas light on and clearly not a thorough clean.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are sorry to hear that you aren't completely satisfied with your experience and we'd like to make it up to you by offering your a free detail on your vehicle. Please give our General Manager Gary Woodward a call at (414) 329-5800 to setup a time convenient for you.

JR was a joy to work with!!!

JR was excellent to work with. He answered all of my questions and was very patient. He never pressured me to buy nor tried to blow me off even when I told him I was just gathering information at this point. When I am ready to purchase I will definitely be purchasing from JR at Russ Darrow Mazda in Greenfield, WI.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

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Awesome crew! Friendly and understanding!

We were greeted with a warm welcome outside, everyone was helpful and respected our time. I would highly recommend the Russ Darrow Mazda in Greenfield. Plus you get free popcorn LOL

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

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Dale was awesome!

I came in not knowing much about the car buying process and Dale took his time to show me all my options. He was great and never pressured me! When my husband is ready for a new car I'll definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

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Buy your next car here!

Mike is knowledgeable and truthful. The entire process was quick and painless. I would reccomend checking out Russ Darrow Mazda in Greenfield if you need a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review