Reviews
Non stressful
Very easy going experience. Friendly staff. Very happy with my purchase. Got a great deal and warranty package. Sale was smooth and fast. Didn't wait long at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review
Best buying experience ever!!!
The people here are real folks. They beat the other Mazda dealerships in the area hands down!! Thanks Ryan and Dale!!! (These two look like brothers 😀)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review
great dealership
Everything was great from the moment we walked in! Thank you for making the car buying process so much easier with your kind and helpful attitude!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review
Cindy
Cindy and everyone at the dealership went above and beyond to make my experience perfect! Anyone tells me they are looking for a fresh new whip, I wouldn’t even hesitate, I’d be like “hit up my girl Cindy, she will treat you right!” Thanks again Cindy for keeping me smiling from start to finish!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review
Used car purchase
Wonderful experience purchasing our suv at Russ Darrow. Jacob and Ryan were great to work with. Highly recommend this dealership for a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review
Great price, bad service
I am happy with my purchase but don’t feel satisfied with the experience. I was surprised to leave the lot with the gas light on and clearly not a thorough clean.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
We are sorry to hear that you aren't completely satisfied with your experience and we'd like to make it up to you by offering your a free detail on your vehicle. Please give our General Manager Gary Woodward a call at (414) 329-5800 to setup a time convenient for you.
JR was a joy to work with!!!
JR was excellent to work with. He answered all of my questions and was very patient. He never pressured me to buy nor tried to blow me off even when I told him I was just gathering information at this point. When I am ready to purchase I will definitely be purchasing from JR at Russ Darrow Mazda in Greenfield, WI.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review
Awesome crew! Friendly and understanding!
We were greeted with a warm welcome outside, everyone was helpful and respected our time. I would highly recommend the Russ Darrow Mazda in Greenfield. Plus you get free popcorn LOL
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review
Dale was awesome!
I came in not knowing much about the car buying process and Dale took his time to show me all my options. He was great and never pressured me! When my husband is ready for a new car I'll definitely be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review
Buy your next car here!
Mike is knowledgeable and truthful. The entire process was quick and painless. I would reccomend checking out Russ Darrow Mazda in Greenfield if you need a vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review