Skip to main content

Russ Darrow Mazda of Greenfield

(950 reviews)
Visit Russ Darrow Mazda of Greenfield
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (888) 521-9895 (888) 521-9895
Used (414) 269-8762 (414) 269-8762
Service (414) 203-5343 (414) 203-5343

Reviews

(950 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Russ Darrow Mazda of Greenfield from DealerRater.

Want to share your experience with this dealership?

Write a review

Nice Mazda Purchase

I had visited a couple other Mazda dealers and was not given very good service at all. One of them straight up lied to me, while the other said they could provide a vehicle they could not. When I was about to give up, I decided to stop at Greenfield. There is where I was greeted by Dale who was very frank about pricing and availability. I appreciated this and so I was willing to take a little different model and pay a little more than I had wanted, but the experience was great. I would recommend Dale and the Greenfield location to anyone in the market for a new Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review

Great dealership wirh a great GM

I've been interested in purchasing a Mazda for awhile now. I am so thankful I went to Russ Darrow Mazda Greenfield. I was fortunate enough to work with their general manager Gary Woodward. I will refer him to anyone I know looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review

great car experience!!

great deals great staff they treat women buying cars with class!! especially Gary Woodard GM of the store, friendly, nice great prices, why would you shop anywhere else! thanks for the great wheels and the great deal Russ Mazda!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review

Just an awesome experience.

The people were nice and helpful. Management explained everything to me well. I could not be happier. The general manager, Gary, was friendly and was really great in helping me look for an awesome car. A++++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review

Heaven on earth

Walking into a dealership you expect to be cornered into buying a car. Gary assured me, my battle with the banks would be fought by him. He got me the best deal & made it all happen for me. I would recommend him to all of my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review

Everyone was very helpfully and very knowledgeable

I felt very comfortable and not at all pressured with my salesman and the GM They were extremely knowledgeable about there cars and answered any questions I had even a few I didn't think of. You could tell they loved there product

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review

Great Dealership!

I went in on a Saturday morning around 9:00 test drove, financed and did all the paperwork and was gone by 11.00. People were fast and professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Love this dealership!

I love this dealership! The staff is great and I can't say enough about the general manager Gary Woodward. Top notch people, very trustworthy, and the customer service is on point!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review

Amazing Experience. Exceptional Customer Service.

I recently bought my first new car from Russ Darrow Mazda and honestly the experience could not have been any better. The Sales Department went above and beyond to make the entire process easy, seamless and enjoyable. Customer service was excellent. Jacob answered every question, took me out on multiple test rides and worked extremely hard to find me the right car. Can't say enough good things about the entire team that helped me through this process. They even stayed late beyond normal business hours to finish up the paperwork on a holiday weekend. Really very impressive and I would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review

Great Experience!

Great Experience! Great crew. Always willing to do what they can to help make it happen. Even the GM, Gary Woodward, came & talked to us. Never had that happen before!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review