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Russ Darrow Mazda of Greenfield

(956 reviews)
Visit Russ Darrow Mazda of Greenfield
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (888) 521-9895 (888) 521-9895
Used (414) 269-8762 (414) 269-8762
Service (414) 203-5343 (414) 203-5343

Reviews

(956 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Russ Darrow Mazda of Greenfield from DealerRater.

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answered all question

They assisted me find the great, affordable, and safe vehicle, and They were very accommodating and answered all questions. I will be returning to Russ Darrow in the future My salesman was polite, funny and very correct.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the review

excellent

I was very happy with the service at Russ Darrow. Russ Darrow was patient and knowledgeable, helped us get the vehicle at a good price. Once again the Russ Darrow team delivered a great deal for an excellent car! I will most really be back to buy autos in the foreseeable future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great experience

My husband and I had a great experience at Russ Darrow You really took your time with us. I told them what I was looking for and they found the perfect car for me Based on what my family and I told them I personally was lookin for they located the greatest vehicle for us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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best experience

This was the best car buying experience I've ever had. These guys really know about autos Their ideal service aided us get a very good motor vehicle at the perfect possible terms. Hands down best experience buying an auto

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Subaru Outback Impreza

Asked a question about a car in their lot. Pretty basic. Just wanted to know if it was fully functional. Needed a simple commuter car, had cash in hand. Got an automated reply that a salesperson named Holly would be helping me out. Serveral emails later to Holly and I got zero response. Nothing. Wildly unimpressed. Can't recommend any business that doesn't mind treating customers this way. Poor effort.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I highly recommend

The sales associates at Russ Darrow is very personable The sales administrator got us the rate and option plan we were searching for. i personally was very happy and I was made to feel like I was part of the family I highly recommend the guys at Russ Darrow for your next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review

such a pleasure

The buying experience at Russ Darrow was pleasant and quick. Our salesperson listened to what we wanted and made sure we got it. They were very patient and worked with us Thank you so much. It was such a pleasure dealing with all the staff members at this store.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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excellent

We came into the Russ Darrow dealership looking to get our son a car. I would highly recommend the Russ Darrow Group to a friend. You are a incredible team of excellent people, and a pleasure to work with. When the time comes I will be back to this dealership to buy another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Enjoyed buying a new car! Dick was the best!

Dick Dickerson was a fantastic salesman. We enjoyed our time with him and were amused throughout the whole process. I enjoyed buying a care even though we weren't even in the market for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Experience

This was our first time at Russ Darrow and first time leasing a car. Dale was very friendly and made the whole process easy. This was one of the most pleasant car leasing experience we had. I will definitely go to Russ Darrow for future purchase or lease. They were great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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