Reviews
answered all question
They assisted me find the great, affordable, and safe vehicle, and They were very accommodating and answered all questions. I will be returning to Russ Darrow in the future My salesman was polite, funny and very correct.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review
excellent
I was very happy with the service at Russ Darrow. Russ Darrow was patient and knowledgeable, helped us get the vehicle at a good price. Once again the Russ Darrow team delivered a great deal for an excellent car! I will most really be back to buy autos in the foreseeable future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great experience
My husband and I had a great experience at Russ Darrow You really took your time with us. I told them what I was looking for and they found the perfect car for me Based on what my family and I told them I personally was lookin for they located the greatest vehicle for us!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
best experience
This was the best car buying experience I've ever had. These guys really know about autos Their ideal service aided us get a very good motor vehicle at the perfect possible terms. Hands down best experience buying an auto
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Subaru Outback Impreza
Asked a question about a car in their lot. Pretty basic. Just wanted to know if it was fully functional. Needed a simple commuter car, had cash in hand. Got an automated reply that a salesperson named Holly would be helping me out. Serveral emails later to Holly and I got zero response. Nothing. Wildly unimpressed. Can't recommend any business that doesn't mind treating customers this way. Poor effort.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I highly recommend
The sales associates at Russ Darrow is very personable The sales administrator got us the rate and option plan we were searching for. i personally was very happy and I was made to feel like I was part of the family I highly recommend the guys at Russ Darrow for your next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review
such a pleasure
The buying experience at Russ Darrow was pleasant and quick. Our salesperson listened to what we wanted and made sure we got it. They were very patient and worked with us Thank you so much. It was such a pleasure dealing with all the staff members at this store.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
excellent
We came into the Russ Darrow dealership looking to get our son a car. I would highly recommend the Russ Darrow Group to a friend. You are a incredible team of excellent people, and a pleasure to work with. When the time comes I will be back to this dealership to buy another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Enjoyed buying a new car! Dick was the best!
Dick Dickerson was a fantastic salesman. We enjoyed our time with him and were amused throughout the whole process. I enjoyed buying a care even though we weren't even in the market for a car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Experience
This was our first time at Russ Darrow and first time leasing a car. Dale was very friendly and made the whole process easy. This was one of the most pleasant car leasing experience we had. I will definitely go to Russ Darrow for future purchase or lease. They were great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase