Reviews
Very courteous and helpful sales representative and
Very courteous and helpful sales representative and staff. My particular sales woman was knowledgeable about the vehicle, explained all the details about the software and apps and set/synced my phones to the vehicle. She answered my questions via texts after the sale was complete. I would recommend this Honda dealership to anyone desiring awesome satisfaction and honesty.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
I visited this dealership for service to my Honda CRV,
I visited this dealership for service to my Honda CRV, the entire process was smooth and Jon, the service advisor kept me informed about the progress of the service. The waiting lounge was comfortable. My only negative about this dealership is that it's about forty miles from my house.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service experience.
Great service experience. John our advisor was knowledgeable and friendly. Didn’t have to wait long and John explained everything that was done. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Everyone at the dealership were very friendly and
Everyone at the dealership were very friendly and helpful. We were greeted right away, and shown the vehicle we were looking for.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
First time service customer.
First time service customer. Service area was very busy when I arrived and the line was long. However, they moved the line along expeditiously and I didn’t have to wait long. Service was done in about an hour and I was thoroughly debriefed by the advisor when it was completed. He was very helpful and answered the questions I had.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
I brought my Honda passport in for service.
I brought my Honda passport in for service. The Hinda call center had told me there was a shuttle that would bring me home. Upon arrival I found out that wasn’t so. The service rep Travis went over & above, took his time off to get me home. Thank you, Travis!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Annemarie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Jorge was very helpful and communicated all the way
Jorge was very helpful and communicated all the way through the process of getting my tire fixed.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Made an appointment and they were fast and attentive,
Made an appointment and they were fast and attentive, informative, for sure I will continue
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Still no lug nut key for rims
I seen the car I liked online and decided to go to automation Honda in Sanford Fl to view it in person. No haggle price is fine but monthly payment was all over the place including down payment and apr. You really have to watch the details or you will be going in circles weeks afterwards. I did not notice the special lug nut key to the rims was not in the car before I signed the paperwork. Nancy handed me over to Bill and went on vacation I was told whom said go to the Dealership it will be handled. It’s been two weeks and I still don’t have the matter resolved. I have wasted both time and gas driving to Autonation Honda in Sanford Fl and the Lexus dealership in Winter Park Fl. I hope I don’t get a flat tire or there will be nothing I can do because I still haven’t gotten a key to rims. I don’t believe this matter will ever get resolved unless I come out of pocket and fork over more money to get a set of new key lug nuts for my newly used car. The moral of the story is a old one, buyer beware when shopping Autonation Honda in Sanford Fl.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0782 to discuss what we can do to help.
Mario Navarro he amazing I sold my car And I never got
Mario Navarro he amazing I sold my car And I never got best service like I get from Mario I'm very happy and highly recommend to everyone to talk with Mario first !!!!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!