AutoNation Honda Sanford

Very professional management and eager to help. Good experience with the purchase of Civic touring.

Joshua was a pleasure to work with and keep me informed on the progress of our car

My service writer, Ed, provided prompt and courteous service throughout, including Elijah who thoroughly checked out my vehicle as I will be traveling for more than a month. It is always an enjoyable experience at this dealership, friendly staff, always accommodating and thorough in service.

Service department is great. Travis did a fantastic job with my car service. He got the job done quickly too.

Used to be awesome, but NOT anymore! Completely short staffed resulting in horrible service. No shuttle service, double the promised wait time, service employees are stressed and therefore rude, mistakes made in servicing my vehicle, and promises made went undelivered. Staff cut in half, resulting in half service to the customer. Staff is exacerbated and just don't care what happens or if you complain because they're ABSOLUTELY overwhelmed! Took 3 hours to get my battery changed, with an appointment. No shuttle, no car wash, no helping me understand the other services needed on my car. Used to feel like a million bucks after I left this service center. I've never seen a business go down overall so fast. Shame on whoever is in charge. I was told that they can't find anyone to work for any position...greeter, porter, service, shuttle. Wish they had told me that when I called for an appointment. They should have been honest and said they're not able to offer reasonable service at this time and to come in at your own risk. And not made promises that were undelivered and then put the customer through all the sad internal.issues this dealership is experiencing. Will be getting my car serviced through good recommendations on Nextdoor from now on. I was told that this dealership has been struggling for 9 months now. That's a long time to not be able to figure things out.

Always great service with Travis your Tech representative. I come to this Service department just because of him. He is always very honest and helpful.

Awesome service and nice prices they have. Thank you so much for everything, they help you with any questions you got.

Dealership was easy to work with, and didn't try and sell us on parts and services we didn't need. They met all time expectations, and did a great job with communication.

Always attentive and willing to fix your vehicle as soon as possible, they treat you with respect and courtesy

Ed did an outstanding job of resolving my issue, resolution was timely and cost effective. I was very satisfied and will certainly use them in the future.