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GR Auto Gallery

(271 reviews)
Visit GR Auto Gallery
Sales hours: 9:00am to 5:00pm
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Sales
Monday 9:00am–5:00pm
Tuesday 9:00am–5:00pm
Wednesday 9:00am–5:00pm
Thursday 9:00am–5:00pm
Friday 9:00am–5:00pm
Saturday Closed
Sunday Closed
(616) 828-1512 (616) 828-1512

Reviews

(271 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent experience from the first contact to the final

Excellent experience from the first contact to the final purchase and delivery of the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

AVOID AT ALL COSTS

DO NOT DO BUSINESS WITH THIS DEALERSHIP! The pictures look perfect, and they intentionally showcase flaws in their pictures, for the purpose of distracting the buyer from the bigger structural problems. I was informed that the 1962 corvette that I purchased did not have a functional, clock, radio, or windshield wiper. Not bad I thought, right? However, when the car arrived with a nonfunctional carburetor that leaked so much gas, I was advised by a mechanic not to drive the car because it could catch on fire. The tach, clock, thermostat, blinkers, and lights did not work on the car. But the most egregious omission was that the dealership showed all minor flaws in the car to avoid showing that the leather dash-separated from the dash itself.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Everything has been good so far working with the dealer....

Everything has been good so far working with the dealer. Hope to continue to work with this group

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Look forward to working with you soon

They were nice to speak with. But not enough push to sale...

They were nice to speak with. But not enough push to sale the car I was asking about

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchased a 65 Pontiac GTO. Chris M is top notch. Will...

Purchased a 65 Pontiac GTO. Chris M is top notch. Will buy from them again No hassles, no bull and car was delivered in 3 days. That is exceptional service. Transportation driver was professional and took great care of our newest baby.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Seems automated with responses. No mechanical knowledge...

Seems automated with responses. No mechanical knowledge of vehicle. Seems odd to use the internet to sell vehicles that you can’t give knowledgeable info on

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Bought site unseen

Chris is fantastic. Prompt. Professional. Accommodating. Bought mine site unseen - I know - crazy. Chris and his manager were fantastic. Must admit, once the deal closed, I got impatient for shipping. They worked with me and had it in transport within 3 days. Then the car arrived a day early. Definitely look to this dealership if I win the lottery and can buy another classic. I tried to work with a couple other classic car dealers - these guys were great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Beware thats all i have good to say about this company...

Beware thats all i have good to say about this company Ad looks good Thats about all

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent, a very good experience. I will recommend them...

Excellent, a very good experience. I will recommend them to anyone. Very good people and easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Do Not Trust, VERIFY everything

I bought a classic car from this dealership and everything seemed to be going well, I thought the salesperson was very helpful and informative... until I received my car. I specifically asked if all of the lights worked, the response was yes (with one exception, she had not tried the hazard lights). Come to find out that the back up lights do not work (which is a requirement for state inspection) and the most likely reason she did not try the hazard lights is because the car does not have them (but she left that information out). I also inquired about the emergency brake and was told YES, the car has an emergency brake. What she failed to tell me was that the brake is not actually connected or working. Finally, there was no disclosure on the condition of the windows or the passenger door. The windows ALL leak and the passenger door does not close if the window is rolled up. DO NOT trust them, especially if you are an out of state buyer!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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