Cragg Motors

I got the car at a decent price for year and mileage. He was friendly and easy to deal with. Had some difficulty with the paperwork. Fortunately Ken was very helpful fixing it and I didn't have to pay any late fees, just had to wait longer than I would have liked to get my plates. Overall, I am pleased with the car. It was worth the drive to pick it up.

Buying my new car from Cragg Motors was the best decision I made. I drove 3 hours to get there and would do it again in the future. The owners were very friendly and nice.

I have purchased four cars from Cragg Motors, a Suzuki Forenza, a Chrysler Crssfire Roadster, a Mazda MX5 Mazdaspeed, and a Toyota MR2 Spyder. I purchased them as much for Ken Craig's honesty, as much as the quality of the cars. I would recomend Cragg Motors to anyone looking for a high quality used car.

We bought a 2010 Subaru Outback from Cragg Motors. We love the car and feel we got it at a very fair price. We were happy that he offered to repair a few areas of hail damage as well. My husband researched for a long time in his search for a newer vehicle. He was thrilled to get this vehicle at the price we paid. The entire transaction was smooth. No haggling, just talking together. We would highly recommend using them in your search for a car. We have already recommended them to our daughter and her husband when they are ready to look for another vehicle.

I found a 2012 Hyundai Genesis Coupe 3.8 Track on cars.com and fell in love instantly. Of course the next step is to go visit the dealer who is selling it. That part can be what determines if you buy the car or not. My girlfriend and I arrived to find that the owner of the dealership kept the car in the garage (as it deserves to be.) The owner Ken was very laid back and even cracked a few jokes. Well, more than a few. He created a no pressure environment which was much appreciated. He was very upfront about his pricing, and the vehicles history, as well as how he does his financing. His Financing company was able to find me a great deal and in just a few hours. We went back to the Cragg Motors after I had been approved and told him i wanted to buy the car TODAY. My schedule would have made the process take a week or more, but Ken and his wife were kind enough to stay late to make the transaction happen, It was extremely painless, and I would recommend the dealer to friends.

We are new to the area and found a low mileage corolla at a great price at Cragg Motors. The overall process couldn't have been easier. Ken Cragg was easy to work with. One of the best car buying experiences I've ever had. Definitely worth your time to give them a chance. I wouldn?t hesitate to go back.

I found a 2004 MR2 Spyder online for sale on cars.com. Cargg Motors out of 332 N Scott Ave Belton, MO 64012 was the seller. I told Mr. Cragg (the owner and only employee) that I was driving from Minnesota so I would like to know if there was anything wrong with the car. He sent a few pictures of some light damage (fading of paint on bumper and side mirror). After driving 500 miles I found more obvious damage (broken storage latches, multiple holes in the convertible top, leather steering wheel peeling off, plastic part covers missing) then what he had reported. We were able to come to a comprise on price (taking off a few hundred dollars) and after driving 500 miles I didn?t want to go empty handed, so I bought the car. I didn?t even get the car home before I had major problems, cruise control not working, convertible top not latching tightly, and worst of all the car over heating? the car had to be towed to the Toyota dealer. I called Cragg and informed of the problem he didn?t offer to help and stated I hope it?s something small like a broke hose. Today (40 hours after buying the car) the Toyota dealer called me and reported that the MR2 Spyder had been in a major cash at some point with air bag deployment and that the car had been poorly patched together. The wire harness was pigtailed back together (that?s why the cruise control was not working) and missing key parts and steering wheel bracket was broke. I called Cragg to discuss the inaccurate car fax report and the problems. He came up with some creative responses 1. That my local Toyota dealer that I had my MR2 towed to works on commission and that they may not be reliable in their assessment. However, I went to the dealership and observed the replaced air bag and the poorly halfway repair wire harness from the steering wheel. 2. That he or the previous driver had no knowledge of the prior crash. The Toyota repair shop stated the wire harness had been more than likely patched back together after the crash. This would mean that the Cruise Control had not worked since the crash. Also it was apparent when looking at the car on the lift that it had been in a major crash. Had the previous owner (who owner it for 4 years) or dealer had the car on a lift they would have seen obvious signs of damage. This should not have been a surprise to them. 3. Cragg then told me that I failed to have the car inspected upon purchase. I was driving 500 miles from MN. To find a repair shop have it checked out did not seem feasible. Cragg did tell me that he checked it out and didn?t notice problems and stated he questioned the previous owner at length who stated there were no problems and it had never been in a crash at the time of purchase. I repeatedly asked Cragg what if any response would he take. He kept insisting that I was trying to place blame on him. Clearly I bout the car AS IS and this problem was now mine. I told him I was not blaming him however I asked if he felt any moral or ethical obligation to help me. I never received a clear answer. I did suggest that he took the car in at much less than what he sold the car to me at, I asked that he refund me the profit of the sales to cover a part of the large repair bill. He would have not lost money and I would have a small portion of my repair bill covered. He said he took offence to that idea. We than spoke for a few more minutes where I kept trying to lock him into a response good or bad I wanted understand what his response would be. I then asked if he needed more time, he stated he would call me in 24 hours with a response. I will update you on Cragg?s response and other events.

They are great people to deal with. I found them on the net. The car was better than I expected They go the extra mile to make sure you are happy. I live in Florida drove the car home. Would recommend them to anyone looking for a newer car. fast, friendly, and honest.

Have purchased one vehicle from Cragg and now looking at a second. Dealer is selective in what he buys and will pass on the quality to his customers. I will be back for future needs as well.

With my 203k-mile Caravan in it's death throes, we went to about a half dozen big dealerships around the metro, looking for a used car 2 or 3 years old. We ended up buying from Ken, who provided us with the BEST deal we could have imagined - a 2012 with 1,600 miles on it. He was honest, no pressure, stayed open late for us, & took about 10 minutes to complete all the paperwork & hand us the keys when we decided to purchase. In 200k miles, I will hit Ken up for another awesome deal.