Reviews
Excelent Customer Service
It only took about 12 hours after my on line search for a new Mustang for a sales manager from Power Ford in Tustin to contact me. Eventhough I went to the dealer one day before my appointment, I was well received with respect. There was no pressure from the sales staff to SELL me a car. The service was highly professional from start to end. Frankly speaking, this was the only time in my new car buying experience that I really enjoyed the process and felt no pressure. I sincerely thank the staff of Power Ford in Tustin specially Mr. Bill Macdonald. Keep up the good work Power Ford!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Initially I had contacted Kemick online and he was very...
Initially I had contacted Kemick online and he was very responsive and friendly. Once in the dealership I was assisted by Bim, and the overall process could not have been more painless. Would thoroughly recommend purchasing a vehicle at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Love my car!!
Our experience was fantastic; no pressure, amazing car, great deal...very happy customer :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best services I've ever received from any dealer ship....
Best services I've ever received from any dealer ship. They did not play any games. They were fast and got to the point I was only there for two hours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My buying experience had never been so easy as it was at...
My buying experience had never been so easy as it was at Power Ford of Tustin. The team was more interested in helping to find the right vehicle instead of selling me in any available vehicle matching my budget. Helpful, courteous, understandable, patient and easy to deal with are the best way to describe any one involves in the transaction. Power Ford Tustin based upon my experience is one of the unique dealership anyone with no buying experience can go to buy a vehicle with no concern of being put together. I will recommend this dealership to anyone looking for a trusted car facility for a positive easiness buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service
I gave this rating because when I walked into that dealership I expected to have them pass the buck especially when the first sales person I was to deal with was busy and when he had introduced me to another sales person I thought to myself oh no here we go on this merry go round ride but it turned out great the salesman that helped me was with me through the whole deal even through the financing and when one could't find the solution and had to go to someone else you could see that they all work as a team there and that made me feel that even though what my credit score was they treated me like a million bucks there and I would reccomend this dealership to anyone of my family or friends because here you will be taken care of in a timely manner
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My whole experience with purchasing my new Fusion Hybrid...
My whole experience with purchasing my new Fusion Hybrid was smooth, end-to-end. When I submitted an online request for information and was contacted almost immediately. I set up an appointment and was greeted promptly on arrival. The employee I worked with (Terry Mohamadi)was very professional, took time explaining options for purchase versus lease. I felt no pressure at all to move toward any deal or vehicle I was not completely clear on and comfortable with. I got a fair amount for my trade-in, got the car I wanted at a price I could afford, with reasonable terms. I felt that I was being treated as a valued customer, and was establishing an ongoing relationship.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional, with no High-Pressure Tactics
My whole experience with purchasing my new Fusion Hybrid was smooth, end-to-end. When I submitted an online request for information and was contacted almost immediately. I set up an appointment and was greeted promptly on arrival. The employee I worked with (Terry Mohamadi)was very professional, took time explaining options for purchase versus lease. I felt no pressure at all to move toward any deal or vehicle I was not completely clear on and comfortable with. I got a fair amount for my trade-in, got the car I wanted at a price I could afford, with reasonable terms. I felt that I was being treated as a valued customer, and was establishing an ongoing relationship.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience with all involved staff, especially my...
Great experience with all involved staff, especially my salesperson Terry MOhammad. Made me feel comfortable and worked with me to meet my needs. Followed up with phone call after purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Dealership. Their cars have the right options. ...
Great Dealership. Their cars have the right options. This is because they order them the right way. Seriously! Great customer Service! Bill, the sales person was awesome. He wasn't pushy, yet he was there to make sure that we get the right car. The Sales manager, Michelle, helped put the right deal together. To be honest, it didn't take that long to get the right deal. Michelle was great! I will do business with them again and I recommend that you do as well.... Arman
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car