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BMW of Columbus

(795 reviews)
Visit BMW of Columbus
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–1:00pm
Sunday Closed Closed
New (706) 405-4673 (706) 405-4673
Used (706) 225-8664 (706) 225-8664
Service (706) 225-2990 (706) 225-2990

Reviews

(795 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service, Mark is always so helpful and keeps me

Great service, Mark is always so helpful and keeps me updated on everything going on with my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mindy, Thanks for the five-star love! We’re excited to welcome you again! - BMW Of Columbus

Good Service on Recall issue.

Good Service on Recall issue. Loner vehicle was provided and ready when I arrived. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for rating us five stars! The team looks forward to working with you again! - BMW Of Columbus

Muy confiable y seriedad en el trabajo el personal es muy

Muy confiable y seriedad en el trabajo el personal es muy respetuoso y responsable con el servicio al cliente

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Edward, gracias por compartir tu experiencia positiva con el equipo de BMW Of Columbus. Nos alegra saber que nuestro servicio al cliente cumplió tus expectativas. ¡Esperamos verte pronto!

Mr. Wade and Chris made buying my new BMW process smooth

Mr. Wade and Chris made buying my new BMW process smooth and effortless. They were truly exceptional.. Another gentleman assisted me in generating documents that I forgot to bring and he was great to work with. A truly great experience with your team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jade, we're delighted that Wade and Chris made your experience at BMW of Columbus smooth and effortless! It's wonderful to know that our team provided exceptional service. Enjoy your new BMW!

JUST THE BEST.

JUST THE BEST. I feel welcomed as a friend. Professional repair and maintenance. Quality I can always trust in a timely and efficient manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in the BMW Of Columbus team! We're grateful for your support and look forward to seeing you at your next visit!

Clean environment and professional staff member made for

Clean environment and professional staff member made for a decent experience. It was along wait time at 1 hour and 55 minutes. At least my car got washed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at BMW Of Columbus! We're glad to hear our team provided a clean and professional environment, even though the wait was longer than expected. We appreciate your patience and hope you're enjoying your freshly washed car!

Great service, very professional, knowledgeable, great

Great service, very professional, knowledgeable, great staff. A very pleasant experience, great hot chocolate and coffee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you enjoyed the service and amenities at BMW Of Columbus! Thanks for sharing your experience with us.

I always get great service at BMW of Columbus.

I always get great service at BMW of Columbus. My service advisor, Zach, always takes great care of me and my car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Dani! It's wonderful to hear that Zach and the team at BMW of Columbus consistently provide you with excellent service. We appreciate your loyalty and look forward to seeing you again!

I experienced superb service and was very impressed.

I experienced superb service and was very impressed. I especially liked the courtesy inspection. Mr. Osa King was personable and very knowledgeable. Thanks so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Mr. Osa King provided you with superb service at BMW Of Columbus! It's great to know the courtesy inspection made a positive impression on your visit. Thank you for sharing your experience!

Amazing service!

Amazing service!! Osa was phenomenal! Car was promised on time. Washed and even delivered to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Chris, we're happy to hear Osa provided phenomenal service and that your car was delivered on time and washed at BMW Of Columbus. We look forward to serving you again! Have a great ride!