Reviews
Solved a problem in 3 hours that Atlanta dealership
Solved a problem in 3 hours that Atlanta dealership couldn’t solve for me after 3 weeks
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We're so glad we could assist you and hope you won't hesitate to reach out if our BMW Of Columbus team can be of service again in the future. Take care!
Everyone was professional and very knowledgeable about
Everyone was professional and very knowledgeable about their product and services. My sales person was outstanding and answered all my questions.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know you had a positive experience with our team at BMW Of Columbus. It's great that all your questions were answered and you found the service outstanding! Thanks for sharing this review.
Jackie and other team members were wonderful.
Jackie and other team members were wonderful. Everyone was very professional, welcoming, and kind. I would definitely recommend BMW of Columbus, GA.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to know that you had a wonderful experience with Jackie and the rest of our team at BMW Of Columbus. Your recommendation means a lot to us, thank you!
I purchased a Brand new BMW X5M60 Zi from this dealership
I purchased a Brand new BMW X5M60 Zi from this dealership in September 2023. At the time of deal I was advised by financial manager to purchase Tire and Rims for 2300 $. I agreed and paid the money. I have not received any paper work showing warranty nor it is coming up on my BMW web profile. I called dealer many times no body answered my call. I also left messages via email no reply
- Customer service 1.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Always courteous and customer friendly.
Always courteous and customer friendly. Experience there is always clear cut and no gimmicks or surprises
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hey Prince, thank you for the 5-star rating! We're glad to know that you've found our service straightforward and customer-friendly! We'll see you next time! Drive safely!- The BMW Of Columbus Team
Got us in and out well below the time that they said they
Got us in and out well below the time that they said they needed to complete the service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your prompt service experience with us at BMW Of Columbus! We'll see you next time! Safe travels in your BMW X5!
Service Dept Manger and Service advisor on 7 November
Service Dept Manger and Service advisor on 7 November 2023 on cosmetic Wheel Repairs service
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Their quality customer service cannot he matched.
Their quality customer service cannot he matched. Jackie and Ryan helped get me into the best vehicle, and Alex helped make sure it left the lot exceeding all expectations. Thanks, team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi HD Bennett! We're delighted to know our team at BMW Of Columbus provided you with top-notch service! We'll pass along your kind words to Jackie, Ryan, and Alex. Enjoy your vehicle!
Honest, friendly ,patient, not aggressive .
Honest, friendly ,patient, not aggressive .They listen and do not pressure you. Very professional atmosphere.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hey Louis, thank you for the 5-star rating! We're glad to know you found our team at BMW Of Columbus honest, friendly, and professional. We always aim for a pressure-free environment and see you again! Safe travels!
Fast and easy.
Fast and easy. Always love that they wash and vacuum my car even when I’m just getting an oil change.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair