BMW of Columbus

Awesome friendly service on my 430i BMW. FAST SERVICE; nice clean loaner. Answered questions I inquired about. Thomas Wright was very friendly and helpful with questions and demonstrated superb technology instructors with me on my car. 😁

Carrie was super courteous and genuine during our interactions! I will definitely recommend her and the dealership to anyone seeking service for their bmw! Cheers

The sales department at BMW has done it again! Outstanding is the best word to describe our recent purchase! Jerome’s customer service and loyalty to repeat buyers is second to none. Thank you so much BMW Columbus! We love our new car!

I brought my 2010 BMW 650i in for replacement of the front brake pads. The service (customer & maintenance) was excellent but the price was a bit excessive. Regardless of the cost, OEM parts are way better than after market and their is no price on safety. I appreciate the help my service provider, Wesley Shackleford, provided and I will continue using BMW of Columbus to service my 650i.

Service mechanic was knowledgable and talked us through the expense. Most service was covered by warranty. Service manager very helpful. We were pleased after talking with mechanic.

as stated above my 2012 535 was in montgomery bmw three weeks prior 3.700 dollar repair three days after receiving my car back from repair the check engine light came on so I took it to bmw of Columbus they were great very professional and courteous with timely repair of my vehice

Tire was going flat, the team was 45 minutes away from closing but fit me in. The service technician in the office was very professional and professional along with management and staff. They washed my car on top of that.

Your representative that worked with me was AWESOME. When I got there I was taken care of immediately. They brought my "rental" care to me (warmed up), then when I picked my car back up he went and got it and brought it to me. They had to keep my car overnight because of the back log. After I got home I noticed I had a charge for the car. I do not remember being charged in the past. I have always had exceptional service with the customer service representatives in the service department.

My service advisor, Carrie E., consistently goes above and beyond. She takes the time to explain each service and answers each and every one of my questions with patience. I value her integrity and I can tell she enjoys giving great customer service. I have been going to BMW of Columbus for all of my service needs since 2013 and she is by far the best service advisor I have had the pleasure of working with.

Very nice and courteous staff. They completed my recall repair in the timeframe they said they would. Car was also inspected thoroughly and was also given a good wash .