Reviews
Write a reviewA Day AT Sunset Cadillac
The day my wife and I spent at Sunset Cadillac was an amazing experience. The dealership staff was very courteous and professional. The dealer provided a salesman for us that was knowledgeable and explanative of the car we chose to purchase. At sunset Cadillac, we never felt pushed or rushed to look at any particular vehicle. My wife and I was very comfortable with the space given us to make private decisions. We never felt pushed or hurried. There were many cars on the lot for us to look at and maybe select. I was very impressed with the dealership and consider it a first class organization from the sales department to the finance department and throughout.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Gerald! Thank you so much for your 5 star review and kind words. We value and appreciate all customer feedback. We are thrilled you received first class service from start to finish as we pride ourselves on such. We hope you are enjoying every minute of that new car and look forward to working with you again!
MR.CONRAD GARZA
THE ENGINE LIGHT CAME ON SO I TOOK THE CAR IN TO HAVE IT CHECKED, OUR SERVICE REP., CHRISTOPHER, TOOK NOTE OF THE LIGHT AND MADE A VISUAL INSPECTION AROUND THE CAR. IN DOING SO, HE DISCOVERED THE FRONT LEFT HEADLAMP WAS BROKEN AND COULD NOT BE REPAIRED. HE ORDERED THE HEADLAMP AND SENT ME HOME. HE CALLED A COUPLE OF DAYS LATER TO BRING THE CAR IN. HE HAD RECEIVED THE REPLACEMENT. I ARRIVED AT AT 9:AM AND LEFT AT 10:45 AM. .I CHOSE TO WAIT. NO MORE ENGINE LIGHT AND A NEW HEADLAMP.. NO ADDITIONAL SERVICE.WAS REQUIRED. I AM EXTREMELY SATISFIED AND GRATEFUL TO CHRISTOPHER FOR NOTICING THE BROKEN HEADLAMP. ,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Conrad! Than you so much for taking the time to leave us a 5 star review. We are so pleased that we were able to assist you with the issue and get you back on the road in no time. We look forward to working with you again and will share your kind words with Christopher.
Cadillac SRX
Very pleased with the buying and servicing of my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the kind words and 5 star review. The feedback is much appreciated, Tim.
Friendly atmosphere/easy to work with
We were well taken care of in our purchase experience.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kind words and 5 star review. The feedback is much appreciated, George. Enjoy that new car!
Carolyn White
I was there for servicing of vehicle purchased from this dealership. Service Advisor was very competent and friendly. Informed me of recall items to be taken care of etc. Answered all my questions timely. A very good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Carolyn. Thank you for your kind words concerning our service department. We are so pleased we were able to assist in an efficient manner and we look forward to working with you again!
Cadillac XT5
Chad is very helpful! in answering any questions we may have, we had the oil changed, and the tires rotated. We were very comfortable in the upscale waiting room and enjoyed a Hot Chocolate. The service was done in a fashionable manor, left with a beautiful washed car. Thank You, James L. Boose
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the kind words and 5 star review. The feedback is much appreciated, James! We pride ourselves on first class service and glad you received such.
purchase of 2017
I give the sales staff of J.J. and Mike five stars. They did an outstanding job of transferring my 2014 to my new 2017. I am very pleased with Sunset and will continue to purchase my future cars from Sunset,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Cee! Thank you so much for your kind words and we will be sure to share them with JJ and Mike. We are so pleased we were able to make the process so efficient and we look forward to working with you again!
Sunset Cadallac of Bradenton
My experience with the leasing of my new Cadallac was very positive. I was completely satisfied. All questions were answered in a friendly manner. I am thrilled with my new car. Thank-you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Karen! Thank you so much for taking the time to leave us a 5 star review. Your kind words are much appreciate and we hope you are enjoying every minute of that new car!
Cadillac ATS 2016 Awesome Car!! Get one!!
They had the car I wanted and the salesperson allowed me to test drive the car; I was convinced it was the "right" car for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Eric! We are thrilled we were able to help you find the "perfect" car! We thank you for your kind words and look forward to working with you again!
Owner
Service was easy to schedule and done in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to leave us a 5 star review. Your feedback is greatly appreciated!