Reviews
Write a reviewAgnes Mathews
I stopped by to have new wipers for my SRX, and ended up buying a 2014 SRX from Julie. She was very professionable, knowledgeable, and took care of all the details. Enjoyed working with her and my experience was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Agnes! Thank you so much for taking the time to leave a review. We truly appreciate the feedback, value the input, and will be sure to let Julie know of your kind words. Enjoy that SRX of yours and we look forward to working with you again!
Routine Service on Cadillac SRX 2010
Chris from the service department once again did an outstanding job in making sure my car was serviced and all components in outstanding working order. My car is a 2010 and I have never had any problems with it because the service department staff does a fantastic job in making sure it runs perfectly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate the awesome feedback, Lloyd! We are thrilled Chris is always able to help you out every time you come in and we thank you for your loyalty and your business. Keep enjoying that Cadillac and we look forward to working with you again.
Excelent service Michael Minter Was great
Juat great we were given a sales service that made us know we made the right decision buys car from Sunset
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mary Ann! Thank you so much for taking the time to leave positive feedback. We truly appreciate your kind words and look forward to working with you again. We are grateful for your recommendations!
Cody and Sue Hannaford
My wife and I worked with Jason Emmett to purchase our new Cadillac CTS and our entire experience was a pleasure. Jason's experience, his knowledge of the Cadillac brand and his professionalism easily sealed the deal for us. He answered all our questions - and provided much more information about the CTS than any other dealer we had previously spoken to. While there are closer dealers to our home than Sunset Cadillac in Bradenton, we were happy to buy our car from Jason.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Cody and Sue! Thank you so much for your 5 star review and we will be sure to let Jason know of your kind words and we are thrilled he was so much assistance in the buying process. We pride ourselves on exceptional customer service and are glad you received such. We appreciate your business and thank you for your recommendations.
No title, Just me.
I have been in for a 6 month check up twice now and each time I have had excellent service. My only recommendation would be that the TV does't stay on Fox News.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Linda! Thank you so much for taking the time to leave positive feedback. We are thrilled to see you received top notch service and look forward to working with you again. We will be sure to pass along your note in regards to Fox News. We thank you for your loyalty.
xxxxx
Matt Rode exceptional friendly and very knowledgeable
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Bill and Judy. Thank you so much for taking the time to leave a positive 5 star review. We truly appreciate the feedback.
ATS-V
I stopped in to look at the ATS-V as the lease on my 2013 CTS-V was coming to an end. Julie Finley showed me the 2016 ATS-V and went over its features and we took the car for a test drive. I decided on the ATS-V but in a 2017 model. I ordered the car in December and took delivery on January 31st. Julie did all the work behind the scenes getting the car ordered, necessary paperwork as it was an out of State purchase. She followed up regularly on the new car status and let me know when it was delivered. Julie did an excellent job in reviewing all of the features on the day of delivery. Julie made the whole process of ordering a new car a truly remarkable and fun experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Roger! Thank you so much for all your kind words. We will be sure to share them with Julie. We are thrilled you had such an exceptional purchasing experience at our dealership and we look forward to working with you again! So glad to hear it was a fun and remarkable experience.
Great People - Great Service
service writers work as a team. waiting time as predicted, and good time spent talking to your favorite sales person about your next car purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Larry! Thank you so much for taking the time to leave a 5 star review. We are thrilled you enjoy your time in service as well as chatting with your sales associate about your next purchase. We look forward to working with you again.
Ken & Pat
This is the second car we have leased in the past three years. We have had the great pleasure of Mike Dewey's assistance in making a decision to get a new car that best suited our needs. Besides being a wealth of knowledge he has always been polite and very friendly. Over the years we have dealt with a number of car dealerships but let me assure you the care shown to my wife and I on service and buying have been wonderful. The Sunset team is truly great to work with. On behalf of my wife, I thank Mike Dewey and the rest of the Sunset team for two great experience's. We will certainly return when we need a new car. Thanks so much. Ken and Pat Knight
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ken and Pat! Thank you so much for taking the time to leave positive feedback. We will be sure to let Mike know of your kind words and we are thrilled you receive exceptional customer service every time as we pride ourselves on such. We are grateful for your loyalty and appreciate your business.
Thomas
We have bought 2 cars from Sunset since we moved to Florida. The sales and service dept. are both exceptional. Very helpful,friendly and courteous.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tom! Thank you so much for taking the time to leave a review. We truly appreciate the business and thank you for your loyalty.