Reviews
Maplecrest Ford A+
Fast Service, Friendly Staff, Free WiFi, made waiting for oil cahnge a breeze.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Adam! We hope to be of service to you again! Take care!
Easy going
Would differently recommend this dealership. Very friendly staff . James is very professional and was very helpful. I felt comfortable leasing my edge. No pressure which is important . Thanks James
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you kindly Wally6. Thank you for the great review of James and Maplecrest. Thank you for your business and hope to see you soon! Drive safe.
Easy to deal with
None of that "If we come to an agreement, can we put you in a car today?" stuff. James Skuraton was excellent, answered all of my questions and no pressure to make a decision. That's the way people want to buy cars. They were thorough and easy to deal with. This is the second car I'v purchased from them and it was just as easy the second time around! The service department is excellent, also.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kelly, Thank you for the great 5 star review of James and Maplecrest Ford! We appreciate your business and hope to see you again soon. Drive safe.
Love them!
It was amazing everyone is super helpful! I would recommend everyone to go to them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you very much Allison for the review!
Service appointment
I went to have my navigation system reset. The service was excellent. The staff was very courteous. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your feedback of our Staff's outstanding service, Ellen! At Maplecrest Ford of Mendham, we value our customers and we look forward to seeing you on your next visit. Take care!
Benchmark service
Just bought a pre-owned Jeep Wrangler from Micky, great deal, great car and Micky really treated me with great care. Everybody from my salesman to finance dept and the manager Dave Cozza made me feel right at home. I would definitely would recommend this dealership to anybody I know if they're looking for a new Ford used car. I've been a car salesman for over 20 years and this store is a benchmark for customer service and satisfaction. Everything was ready and waiting for me when I got there. In and out 25 mins. Thank you MapleCrest Ford!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mr. Mann, Thank you so very much for the kind words about Maplecrest, Micky, Deborah and David. Our goal is for our customers to have a pleasant buying experience. Thank you for your business and see you soon. Drive safe
Good Job
Diagnosed problems, Explained problem, Recommended fixes and provided estimated costs, Made fixes on time and at estimated cost, Explained every step of the process GOOD JOB
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you John for the 5 star review!
Great place
Been buying here since 2010, I have done business with them for six to seven years, We purchased dump trucks, leased cars etc..the service department is reliable as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 star review of Maplecrest, Phil and David! Your feedback is important to us and we appreciate it very much.
Service on my Taurus
As always, excellent service both by the front desk and the tech that worked on the car. Maple Crest provides the best follow through service of any Ford dealer that I have used in New Jersey.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Thomas for the 5 star review!
Best NJ Ford Dealer
Service staff was fast, attentive and welcoming. Service prices are close to any competitor and it's at a dealer so you can't beat that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our Staff works hard to go the extra-mile for our valued guests, Carson! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!