Reviews
6x Customer
Sixth experience in purchasing or leasing a vehicle from Maplecrest Ford in Mendham. Micky was very helpful in making my last purchase convenient. Kudos to to Dave Cozza and General Manager Dave for making my purchase possible, and the pick up process smooth.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
6th car! Wow!! Thank you for your repeat business and for the 5 star ratings of both Dave's, Mickey and Maplecrest.
Great shopping experience
My 16 year old son saved a lot of money from working at a sub shop. He had his eyes out for a used Toyota 4Runner. We did a ton of research and our search led us to Maplecrest Ford. The dealer's website offered a a free Carfax and lots a of photos. I traveled to Maplecrest and met with Micky Hendrick who was very helpful and just plain awesome. We took a long test drive and headed back to conduct business. We quickly agreed to a fair price and shortly thereafter, my son had himself a very nice car! Two days later, we picked up our car. From start to finish, we had a great experience. Marla was my initial contact person. Marla facilitated my purchase and I texted her often. Each time immediately responded with good information. Thank you Maplecrest Ford for hiring and training great people?.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Louis for the stellar review of Maplecrest, Mickey and Marla. We are very happy that your car buying experience was a positive enjoyable one. Hope to see you soon.
Great Dealership
Bought a 2015 Ford Transit last November. We had a smooth transaction and lots of help from Rich.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're pleased to hear everything was completed to your satisfaction! Thanks again for your business! Take care!
A ford experience better than Mercedes!
What a wonderful experience with my sales rep James Skuraton. From my first test drive to my follow up calls after purchase, someone who really took to time to understand and deliver on my needs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 star review of Maplecrest, James, Tom, and David. We greatly appreciate you taking the time to review our company. Hope to see you soon.
Repair service
Excellent and timely performance! Thanks. Perfect and friendly service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the review William!
Fantastic
the service was fantastic from top to bottom. the attention to detail and customer service is great
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the review Tom!
Good neighbor.
Helpful, accommodating service staff. A good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Jeff! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
Service evaluation
Had to cancel and re-arrange an oil change. It was done expeditiously, no fuss, no problem.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you William
Fantastic
Fantastic customer service and attention to all details. Second new lease in two months do to total loss of first explorer. So helpful to get things back on track.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Madelyn, So sorry about the loss of your Explorer. We hope that no one was injured. Thank you for coming back and hope to see you soon. And thank you for the 5 star review of Brian and Maplecrest Ford. Drive safe.
Best car dealer service ever!!
It is always a pleasure to do business with Maplecrest of Mendham's service department. Confident, knowledgable, courteous... and the car is always ready at the time that they originally estimate. Can't say enough good things about them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Mark!